Jr. Credit & Collection Specialist

Job Title: Jr. Credit & Collection Specialist Location: Orlando, FL (100% Onsite) Duration: 11 Months Pay Rate: $23 – $25.54 per hour (W2) Position Summary The Jr. Credit & Collection Specialist serves as the key interface between customers, Accounts Receivable (AR) Accounting, Operations, and the Sales team. This role is responsible for the timely collection of accounts receivable balances, credit management activities, and maintaining communication with external customers. The specialist will manage cash collection and credit management functions for the Aviation Global Services and Component Corporation businesses, ensuring adherence to company credit policies and maintaining accurate customer credit information. Key ResponsibilitiesManage the collection of customer accounts receivable balances from external customers and ensure payments are received on time.Utilize COFANet to support the customer credit limit validation process.Identify and communicate credit or collection issues that require resolution.Collaborate with AR Accounting for activities such as cash application and correction journal entries.Work with OSR/CSR teams regarding matters such as credit memo creation.Follow up internally to ensure timely resolution of collection-related issues.Send missing or requested invoices to customers when required.Maintain regular communication with customers through phone, email, or customer portals to improve payment status on past-due invoices.Continuously monitor and follow up on overdue balances.Review, analyze, and release pending sales orders that are on credit or shipment hold, ensuring compliance with company credit policies.Maintain and update customer master records and credit data in SAP with the most current information.Support customer service and program teams in resolving customer disputes related to receivable collections.Participate in bi-weekly Cash Drum meetings to review collection status and discuss improvements.Perform additional duties and special projects as assigned by management.Assist in the implementation of new tools, systems, or process improvements when required. Minimum Requirements Education & ExperienceBachelor's degree in Finance or Accounting.1–3 years of relevant experience in accounting, finance, or collections, or an equivalent combination of education and experience.Previous experience in collections, collection tools, or account reconciliation is preferred. Technical SkillsStrong computer and Microsoft Office skills, especially Microsoft Excel.Experience with financial systems such as SAP is preferred. Professional SkillsAbility to manage multiple projects and adjust to changing priorities.Capable of working independently while staying motivated and productive.Ability to follow general instructions, deadlines, and priority assignments effectively.Demonstrates initiative and proactive problem-solving while remaining open to guidance from management.Strong judgment, planning, and organizational skills.High level of analytical ability and attention to detail.