Shipment Management Coordinator

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .SummaryJob Description :As part of the Ryder team, the Shipment Management Associate II will handle a variety of tasks.Essential FunctionsTechnical Support of SMC Operations:Provide tactical front line support for all command center activities at the account level and after hours support via pager and remote access as requiredCustomer Interfacing:Active communications (electronic/personal) with internal and external customers on operational issues to insure all items are addressed in a timely mannerContinuous Improvement & ISO 9001 Quality Program:Responsible for development and documenting operational processes and procedures at the account level to support site wide ISO 9001 quality systemCustomer Solution Development and Support:Proved support for peers and subordinates key operational decisions and non-typical requests to support customers business needsOperational Training:Participate in the development, deployment and maintenance of both client specific and operations generic training materials and delivery methodsProject Management:Manage a variety of account specific and site wide tactical and strategic projectsAdditional ResponsibilitiesThe SMC may be required to support the client after hours, such as nights, weekends and/or holidays via cell phone rotation and remote equipmentPerforms other duties as assigned.Skills And AbilitiesAbility to represent the company with external constituentsRepresent Ryder Shipment Management Services in a professional manner to internal and external partiesAbility to build strong customer relationshipsDemonstrated customer service capabilitiesDirect customer interface (internal/external) on all customer related issuesEffective leadership skillsStrong verbal and written communication skillsAbility to work independently and as a member of a teamDemonstrates problem solving skillsAbility to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Flexibility to operate and self-driven to excel in a fast-paced environmentCapable of multi-tasking, highly organized, with excellent time management skillsDetail oriented with excellent follow-up practicesQualificationsH.S. diploma/GED requiredBachelor's degree preferred in Transportation Management, Logistics, Business Administration or related fieldTwo (2) years or more direct Transportation or Logistics work experience requiredTravel: NoneDOT Regulated: NoJob Category: Supply ChainCompensation InformationThe compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:Pay TypeSalariedMinimum Pay Range46000Maximum Pay Range46000Benefits InformationFor all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.Important NoteSome positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.Security Notice For ApplicantsRyder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.Current EmployeesIf you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process.Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) .\#wd