Front Desk Reception

Job DescriptionThe RolePadel Haus is a premium Padel club in search of a part-time Front Desk concierge who will be responsible for overseeing and organizing daily activities of the reception area of the clubs in New York City. Hosts will handle various administrative tasks such as managing court reservations and schedules, assisting with player check-ins and account upkeep, as well as collecting payments for bookings, Pro Shop items, and other services. Additionally, they will warmly welcome players upon arrival, manage incoming calls and emails, and offer continuous assistance to club members and players.ResponsibilitiesSupervise and manage the reception area efficiently. Coordinate court reservations and schedules accurately. Greet players warmly, assist with check-in process, and provide direction as needed. Maintain professional and welcoming atmosphere at the front desk. Answer incoming calls and emails and provide necessary information or assistance. Stay updated on club events, promotions, and policies to provide accurate information to players and visitors. QualificationsDemonstrate ability to provide exceptional customer service with friendly and welcoming demeanor. Strong verbal and written communication skills with the ability to effectively interact with players, staff, and management. Keen attention to detail and ensuring accuracy. Ability to adapt quickly to changing priorities and handle multiple tasks simultaneously, while maintaining a high level of accuracy and professionalism. Must be legally authorized to work in the United States. (We will NOT consider candidates without a valid US working visa, green card or US passport). Company DescriptionPadel Haus is the leading padel club in New York City and well-known across the globe within the padel world. Our premium club offers a top-tier experience for players of all levels from court time to events and tournaments. Combining state-of-the-art courts, professional coaching, and a vibrant community, Padel Haus is dedicated to promoting the fast-growing sport of padel. Padel Haus provides an inviting atmosphere that blends high-quality sports facilities with modern amenities, including a café and pro shop. The club fosters inclusivity and aims to be the go-to destination for fitness enthusiasts, amateur players, and seasoned competitors alike, with a focus on skill development, wellness, and social engagement through padel.Padel Haus is the leading padel club in New York City and well-known across the globe within the padel world. Our premium club offers a top-tier experience for players of all levels from court time to events and tournaments. Combining state-of-the-art courts, professional coaching, and a vibrant community, Padel Haus is dedicated to promoting the fast-growing sport of padel. Padel Haus provides an inviting atmosphere that blends high-quality sports facilities with modern amenities, including a café and pro shop. The club fosters inclusivity and aims to be the go-to destination for fitness enthusiasts, amateur players, and seasoned competitors alike, with a focus on skill development, wellness, and social engagement through padel.