Accounting Specialist - Collections

Accounting Specialist - Collections Contact Discovery Services - Washington, DCLocation: RemoteStart Date: ImmediatelyA leading eDiscovery technology and consulting firm headquartered in Washington, DC is looking for an Accounting Specialist to join our team. The qualified candidate is a motivated professional with strong accounting knowledge, capable of meeting deadlines, working independently, and adhering to the monthly accounting cycle.The Accounting Specialist will provide comprehensive support in the collections process, ensuring the timely receipt of invoice payments and maintaining consistent follow-up with clients regarding outstanding balances. This role requires proactive communication, attention to detail, and diligent tracking of accounts to secure payments and reduce overdue receivables.The successful candidate will collaborate closely with customers and internal teams to resolve payment issues efficiently, uphold company standards, and contribute to the overall financial health of the organization.Job Responsibilities: Initiate and manage collection activities through professional email and telephone communication to ensure timely receipt of payments from clients.Conduct ongoing and systematic follow-ups with customers to secure prompt payment of outstanding invoices and reduce overdue balances.Ensure diligent and accurate documentation of all collection activities, maintaining up-to-date records and detailed notes in real time.Maintain and update collection correspondence templates, exercising sound judgment to select and tailor communications appropriate to each customer situation.Oversee and manage severely past due accounts by issuing advanced (Tier 3/Tier 4) collection notices and keeping senior management informed of status and progress.Focus on accounts with balances overdue by more than 90 days, investigate root causes for non-payment, and coordinate with relevant internal departments to resolve issues.Collaborate closely with Sales and Project Management teams to address and resolve payment discrepancies or disputes efficiently.Execute regular and structured collection processes to achieve effective recovery of past due balances and contribute to the company's financial objectives.Other tasks as assigned by the Controller.Experience & Qualifications: Possesses over 3+ years of experience in accounting, collections and billings.Displays strong self-motivation and independence, consistently taking ownership of tasks and meeting deadlines.Demonstrates proficiency with Intuit QuickBooks Enterprise.Excellent communication skills, with ability to navigate web portals and effectively manage email correspondence.Experience with Microsoft Office applications such as Outlook, Excel, and Word, along with Adobe Acrobat.The Following Skills Are Preferred But Not Required $55,000.00 - $65,000.00About Contact: Contact Discovery Services delivers best in class service to many Fortune 100/500 companies. Our growth is driven by investing in people and technologies, ensuring our customers have access to the highest level of customer service and the most qualified resources. Our team members are comprised of talented engineers, analysts, and project managers from all walks of life. We concentrate on engineering "outside-the-box" solutions to help organize discovery so our clients can focus on developing case strategy and leaving the heavy lifting to us. Employees are encouraged to actively participate in the development of new ideas, technology, and processes to ensure our customers receive the highest level of service. We offer competitive benefits, work schedule flexibility, and coordinate various company activities throughout the year. If you are looking to be part of an exciting, fast-paced environment then we want to hear from you.