Intake Coordinator
Hello ABA is looking for an organized and outgoing remote Intake Coordinator to join our administrative team.
This is a great opportunity for an experienced Registered Behavior Technician who is ready to transition from direct services into an administrative role while continuing to use their knowledge of ABA.
The Intake Coordinator will help match clients with appropriate staff, coordinate schedules, support new client intake, and maintain communication with families, RBTs, and BCBAs.
Responsibilities
Coordinate client and staff schedules
Match RBTs and BCBAs with cases based on location, availability, and clinical needs
Communicate with families and employees regarding scheduling updates
Assist prospective families throughout the intake process
Collect intake documents and follow up on missing information
Maintain accurate records within company systems
Help resolve scheduling conflicts and coverage needs
Work closely with clinical, recruiting, and administrative teams
Provide a positive and responsive experience for families and staff
Qualifications
Current or previous RBT experience is strongly preferred
Must have experience in enrolling new patients in ABA services
Strong understanding of ABA services and terminology
Administrative, scheduling, intake, or care coordination experience is preferred
Excellent communication, organization, and follow-through
Comfortable speaking with families and employees by phone, email, and text
Ability to manage multiple priorities in a fast-paced environment
Strong computer skills and ability to learn new systems
Benefits
Remote positions
Health, dental, and vision insurance
401(k) with company matching
Paid time off and flexible holidays
Paid family leave and mental health days
Professional development assistance
Employee referral program
Leadership and growth opportunities
Supportive and collaborative work environment
We are looking for someone who understands ABA, enjoys helping people, and is excited to grow into the administrative side of a behavioral health organization. Our ideal candidate would be located in CST time zone.
Pay: $50,000.00 - $55,000.00 per year