Lead Power Platform Developer

Overview In this role you drive strategic planning and hands-on implementation of Dynamics 365 and Power Platform for clients, aligning technology with business goals. You will lead cross-functional collaboration, design roadmaps, and optimize CRM/ERP deployments at scale. You’ll own the customer service module rollout and foster adoption through training and ongoing improvement. This position offers meaningful impact by delivering integrated, modern solutions that transform client operations. Compensation / BenefitsLearning & Development programs with certification and tuition supportModern Health for mental well-beingCarrot Fertility and family-forming coverageFringe benefits stipend for personalized perks401(k) matchingFlexible work environment and generous PTO ResponsibilitiesDevelop and execute implementation roadmaps for Power Platform and Dynamics 365Conduct organizational analyses to identify optimization and automation opportunitiesAdvise on optimal team structures to support Dynamics 365 and Power PlatformProvide hands-on configuration and implementation support across Microsoft Suite modulesLead Dynamics 365 Customer Service module deployment and multi-center setupFoster cross-department collaboration for integrated implementationsDesign and deliver training; support users to maximize platform adoptionLead continuous system improvements to enhance value and user experience Key requirements10+ years of Microsoft Dynamics 365 and Microsoft Power Platform experienceExperience with CCaaS or OmnichannelHands-on development experience in Java, Python, or .NETProven success leading Dynamics 365 deployments with CRM/ERP projectsExpert knowledge of Dynamics 365 capabilities, configuration, and integration strategiesStrong project management and ability to guide cross-functional teams in fast-paced settingsExcellent communication skills for translating technical details to non-technical stakeholdersMicrosoft Dynamics 365 certification is strongly preferredUnderstanding of Dynamics integration with other enterprise components like Salesforcecollaboration across functionsclear communicationleadership and influenceMicrosoft Dynamics 365Power PlatformCRM/ERP implementations