Remote Inbound Sales Representative

Who We AreSP Data Digital provides premium sales and customer care support for companies that want to delight customers at every step. Our company is founder-led, and leverages engaged and proactive management teams to constantly innovate and drive performance. We do not just make and answer calls, we are dynamic marketing partners that design, build, and execute improved solutions on our clients’ behalf. We support some of the industry leaders in telecommunications, finance, Fintech, technology and security. For more information on SP Data Digital, visit our website at https://www.spdatallc.com/about.The JobAs an Inbound Warranty Sales Associate, you will interact with customers who have recently purchased an appliance and are looking to add an extended warranty. You’ll be:Answering incoming calls, building rapport, and creating a great customer experience by asking probing questions and actively listening to the customer’s requestPresenting products and services based on the customers’ needs, and handling objections by explaining how the services and products will benefit themDeveloping relationships with customers, using active listening to empathize, provide solutions and partner with customers on a resolutionDo you have experience working in a sales environment? Are you ambitious, outgoing, and an outstanding communicator?Do you want to work for a company that has a phenomenal culture and a fun working environment? We want you on our team!What We Offer100% Remote positionTwo weeks of fully paid trainingCompetitive hourly wage + uncapped bonus!Full-time position – 40 hours per week!Opportunity for growth and developmentEmployer-sponsored benefitsYou’d Be a Great Fit If You Are6 months + of experience in sales 6 months + experience with customer serviceCall center experience is an assetStrong technical aptitude and an ability to learn and navigate new software using multiple platforms at a timeExceptional communicator with both verbal and written skills allowing you to communicate ideas in a clear and concise mannerAn empathetic person with the ability to relate to various personalities and age groups and foster fast relationships with customers so sales become easyProblem solver, using past experiences and your creative brain to craft solutions that make sense for our client and the customerEager with a willingness and desire to receive coaching and mentorshipMust have a quiet area to work, free from distraction to workCurrently residing and working in Canada or the United StatesTechnical RequirementsThis is a bring-your-own-device program. Please ensure your computer meets the following specifications:Windows 10 or 11 operating software (Apple devices and Chromebooks will not work with the required software) Minimum 8 GB RAMMinimum Intel I3 processor The ability to work with an ethernet cable connected to the modemMinimum Internet speeds of 15Mbs download/5Mbs uploadWebcam required for trainingUSB Headset SP Data is an Equal Opportunity Employer: We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.