SaaS Application Support Engineer: Troubleshooter & Advocate

Energy Jobline ZR is seeking an Application Support Engineer Tier I in Boston, MA, to provide technical support to users of their Cora PPM Product. The role involves troubleshooting issues, guiding users, and documenting technical data. Ideal candidates should have at least 3 years of experience in B2B SAAS support, strong analytical skills, and excellent communication abilities. This position is key in minimizing downtime and ensuring customer satisfaction through effective problem-solving and product knowledge. J-18808-Ljbffr