Distribution Sales Operations Manager

Grow with usEricsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.About This OpportunityAs we expand our global distribution network, our current processes and tools need modernization. Currently, much of our distributor operations rely on spreadsheets and email, which creates administrative overhead, data inconsistencies, and delays that impact our ability to serve the channel effectively. This role addresses these challenges. The Distribution Operations Manager will identify inefficiencies in time, cost, and accuracy across our global distributor relationships, develop business cases for improvement, and implement solutions that modernize our operations. As we connect our systems directly with distribution partners, this position will lead business transformation, ensuring proper data flow and building an operational foundation that supports growth in both the 2-tier resell and carrier channels. This role will impact Sales, Finance, Supply Chain, and strengthen our distributor partnerships worldwide.What You Will DoAnalyze and improve operational workflows between the company and its global distributor network across Americas, EMEA, and APAC regionsDevelop business cases for process improvement projects and advocate for internal funding and prioritizationManage approved initiatives from planning through implementation and measure outcomesDefine data sharing requirements between our Salesforce and D365 systems and distributor ERP/EDI environments, and partner with IT to execute these requirements while collaborating with Privacy, Compliance, and Legal teamsEstablish scalable, repeatable frameworks for business-to-business data connectivity as we transition from spreadsheet and email-based processesSkills You Will Bring3-5 years of experience in distribution operations, channel operations, or sales operations at a product manufacturer or technology companyTrack record of improving complex, multi-party operational workflows with measurable resultsExperience working within a 2-tier resell channel with understanding of how distributors, resellers, and manufacturers interact commercially and operationallyAbility to build business cases and influence senior stakeholders to prioritize operational investmentExperience navigating cross-functional projects involving Sales, IT, Finance, and Supply ChainWorking knowledge of Salesforce and D365 at a business/data level, with ability to define requirements and collaborate with IT teamsConceptual understanding of business-to-business data exchange methods like EDI and API integrationsAbility to operate globally and adapt to regional differences in distribution operationsStrong influencing skills, as this is an individual contributor role in a growing organizationPreferred: Experience in IT hardware, networking, cellular, or IoT device manufacturing; carrier or telecom channel experience; direct experience establishing distributor integrations or implementing new operational standards across a distributor networkWhy join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.If you need assistance or to request an accommodation due to a disability, please contact Ericsson at hr.direct.americas@ericsson.com.DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.Primary country and city: United States (US) || Texas Remote (Country/ City)Job details: Sales Operations ManagerCompensation And Benefits At EricssonAt Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.Your PayThe salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.Short-Term Variable Compensation Plan : Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply. Your HealthEricsson Enterprise Wireless Solutions offers excellent, competitive employee benefits, such as: subsidized, nationwide PPO medical benefit options including a low-deductible Point of Service Plan and a qualifying High Deductible Health Plan (HDHP), with a generous company-provided HSA contribution. For California employees, we offer a subsidized HMO option through Kaiser. Ericsson Enterprise Wireless Solutions also offers subsidized dental and vision coverage.Your Financial SecurityWe invest in both your short and long-term financial wellbeing. Our 401(k) plan has a 4% company match and immediate vesting. Employees will also receive company-paid employee basic life and AD&D insurance and company-paid disability benefits.Your TimeYour work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.Additional BenefitsEricsson Enterprise Wireless Solutions offers other company-paid benefits such as a comprehensive Employee Assistance Program, mobile therapy, and volunteer paid time off.