Logistics Coordinator-Customer Service

Sutherland Global Logistics / SEKO MedTec (State College, PA USA) is seeking an Logistics Coordinator to support daily operations by helping coordinate shipments, communicate with customers, and ensure everything runs smoothly from start to finish.This role is ideal for someone who is organized, detail-oriented, and enjoys working with people in a fast-paced office environment-no logistics experience required.What You'll DoCoordinate and schedule shipments with carriers and vendorsTrack shipments and ensure on-time delivery to customersManage client accounts and maintain strong working relationshipsEnsure inventory availability across warehouse locationsEnter and manage shipment details in internal systemsCommunicate with shipping agents to ensure proper handling and instructionsResolve issues such as delays, damages, or lost shipmentsReview documentation and verify accuracy prior to processing paymentsNegotiate rates within guidelines when neededFollow projects from start to completion with full accountabilityWhat We're Looking ForStrong organizational skills and attention to detailAbility to multitask and manage multiple prioritiesStrong communication skills (written and verbal)Ability to work independently and make sound decisionsProficiency in Microsoft Office (Excel, Outlook, Word)Ability to obtain and maintain TSA certificationPreferred QualificationsHighschool Diploma or Equivalent 2+ years of experience in customer service, office supportBenefitsHealth & WellnessMedical (HDHP) with HSA + company match up to $250$500 annual wellness bonus for completing a physicalDental & Vision coveragePaid Time Off80 hours vacation 40 hours sick timeFinancial & Retirement401(k) with company match up to 3%Company-Paid BenefitsShort-Term & Long-Term Disability$50,000 Life InsuranceEmployee Assistance Program (EAP)Additional OptionsVoluntary life insurance for employees and dependentsWork EnvironmentOffice-based role with occasional coordination across warehouse operationsAbility to sit for extended periods and perform standard office tasksPre-Employment RequirementsBackground check requiredDrug screening requiredAbility to obtain and maintain TSA certification requiredApply TodayIf you enjoy problem-solving, working with people, and keeping operations running smoothly, we'd love to hear from you. EOESalary: $20.00 - $20.00 per hour