Shop Office Manager

Overview We are seeking a dedicated and organized Shop Manager to oversee daily operations and ensure the smooth functioning of our shop. The ideal candidate will possess strong leadership skills and have a background in office management, with experience in vendor management, and team supervision. This role requires excellent communication and organizational abilities to maintain an efficient work environment. Duties Manage daily shop operations, ensuring efficiency and productivity. Collaborate with and provide backup to the Shop Supervisor to enhance team performance. Handle vendor management, maintaining relationships and negotiating contracts, invoices, charge accounts, and monthly statements. Maintain accurate bookkeeping and budgeting practices to support financial health. Support front office operations for warranty repairs, service calls, and appointment coordination . Handle insurance, CPI, VSI, and warranty claims. Support warranty repairs, service calls, and appointment coordination Monitor Verifacto platform and compliance tracking. Oversee insurance verification for in-house accounts and collectors. Perform clerical tasks such as filing, data entry, and general administrative duties. Ensure effective communication within the team and with external partners. Experience Proven experience in office management or a similar administrative role. Strong supervisory experience with a focus on team management. Proficiency in QuickBooks for financial tracking and reporting. Experience in schedule management, event planning, and vendor relations. Familiarity with inventory systems, vendor management, and claims processing. Excellent organizational skills with the ability to multitask effectively. Strong communication skills, both verbal and written, along with professional phone etiquette. Join our team as a Shop Office Manager, we operate like a family, with mutual respect at the core of everything we do. You’ll be part of a tight-knit team that values reliability, accountability, and a positive work environment. Job Type: Full-time Pay: From $55,000.00 per year Benefits: 401(k) Paid time off Referral program Work Location: In person