Shift Lead

Job Overview We are seeking an energetic and motivated Shift Lead to join our dynamic team in a fast-paced, quick service restaurant environment. As a Shift Lead, you will play a pivotal role in ensuring smooth daily operations, delivering exceptional customer service, and leading our team to success. This position offers an exciting opportunity for individuals with strong leadership skills, culinary knowledge, and a passion for food service management. Your enthusiasm and proactive approach will help create a welcoming atmosphere where both customers and team members thrive. Responsibilities Oversee daily restaurant operations during assigned shifts, ensuring efficiency and high standards of service. Lead, motivate, and supervise team members to deliver outstanding customer experiences while maintaining a positive work environment. Manage food preparation and cooking processes to ensure quality, safety, and consistency in every dish served. Handle POS (Point of Sale) systems such as Aloha POS or Micros POS for order processing, cash handling, and transaction accuracy. Monitor inventory levels, assist with stock control, and coordinate food management activities to minimize waste and optimize resources. Train new staff members on food safety protocols, food handling procedures, and customer service expectations. Support kitchen management by supervising food production, ensuring compliance with health regulations, and maintaining cleanliness standards. Assist with shift management tasks including scheduling, interviewing potential candidates, and supporting staff development initiatives. Ensure adherence to food safety standards and hospitality guidelines to uphold the restaurant’s reputation for quality. Experience Proven experience in food preparation, cooking, or kitchen management within a quick service or fast food restaurant setting. Demonstrated supervisory or team management experience in the food industry or hospitality sector. Familiarity with POS systems such as Aloha POS or Micros POS for cash handling and order processing. Background in food safety practices, inventory control, and food production processes. Experience in casual dining or fine dining environments is preferred; banquet or catering experience is a plus. Strong leadership skills with the ability to train and develop staff effectively. Previous experience managing shifts in a hospitality setting with responsibilities including interviewing and staff scheduling. Join us as a Shift Lead to inspire your team, elevate guest experiences, and grow your career in a vibrant food service environment! Pay: $16.50 - $17.00 per hour Work Location: In person