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Chief Operating Officer (COO)
East Boston, MAMarch 30th, 2026
Chief Operating Officer (COO)About the CompanyRespected food service management companyIndustryFood & BeveragesTypePrivately HeldAbout the RoleThe Company is seeking a Chief Operating Officer (COO) to lead a thoughtful transformation and ensure operational consistency, scalability, and strategic alignment across its national footprint. The COO will be responsible for operationalizing the company's food values, establishing and maintaining high standards in all locations, and maximizing profitability through operational efficiencies. This role requires a leader who can balance premium customer experiences with strong financial performance, drive long-term value through innovation, and maintain a culture of excellence, accountability, and personal growth. The ideal candidate will have a background in multi-unit, multi-state operations, with a deep understanding of supply chain, vendor management, and regulatory compliance, and experience in process improvement and technology deployment. The successful COO will be a strategic and tactical leader, capable of fostering strong team and client relationships, and will be expected to lead with discipline, data, and a client-centric approach. Key responsibilities include direct tactical execution across various operational functions, optimizing resource allocation, and ensuring compliance with all regulatory requirements. The role also involves managing vendor and supplier relationships, optimizing the operational technology stack, and leading change management initiatives. The candidate should have a proven track record in financial leadership, be an exceptional problem solver, and possess strong communication and leadership capabilities. A Bachelor's degree in a relevant field is required, with an advanced degree preferred, and a willingness to travel extensively.Hiring Manager TitleChief Executive OfficerTravel PercentLess than 10%FunctionsOperations
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