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Lead Store Sales Associate (Open Availability 9a-9p)
Indianapolis, INMarch 26th, 2026
Store Lead Sales Associate - The Salvation Army
About Us
The Salvation Army is an international movement and part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors.
Pay Rate: $14.00 per hour
Status: Full time 38 hours per week
Job Overview
We're seeking a dedicated Lead Store Sales Associate to support our store management team. This role is vital in maintaining efficient store operations, providing excellent customer service, and supporting our mission through daily retail operations.
Key Responsibilities
Sales & Operations
Support management with product sales and acquisition
Implement store opening and closing procedures
Handle banking and daily deposits
Execute strategies to meet product acquisition, production and sales goals
Manage product rotation process and inventory turnover
Customer Experience & Store Maintenance
Create an enjoyable shopping experience with positive customer service skills
Handle customer complaints as needed
Support store maintenance and appearance
Maintain displays and floor layout plans
Identify ways to improve store appeal
Leadership & Communication
Provide direction to staff in absence of management
Communicate effectively with store management regarding operations
Support implementation of policies and procedures
Document and report concerns in behavior or attitude
Assist others with basic register problem solving
What We Offer
Opportunity to make a positive impact in your community
Professional development and growth opportunities
Supportive and mission-driven work environment
Comprehensive benefits package
Qualifications
Education & Experience
High School Graduate or Equivalent
Retail experience required
Skills & Abilities
Ability to speak, write and understand English for effective communication
Basic computer skills including Point of Sales System and payroll program
Proficient cash handling and accurate change-giving abilities
Strong customer service orientation
Certifications
Valid Driver's License and personal transportation for bank runs
Must be able to pass a Motor Vehicle Record Search
Physical Requirements
Regularly required to stand, use hands, handle, feel, hear, and talk
Frequently required to walk and reach with hands and arms
Occasionally required to climb, balance, stoop, kneel, or crouch
Must regularly lift and/or move up to 25 pounds
Specific vision abilities required: close vision, distance vision, and ability to adjust focus
Work Environment
Store environment with quiet to moderate noise level
May be dusty and experience temperature fluctuations based on weather
May stand for extended periods
Travel
May be required to travel to various locations for work or training
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
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