Airline Customer Service Supervisor in IAH Airport (IAH SUP 2026)

Hallmark Aviation Services is seeking a Supervisor for an International Airline in George Bush Intercontinental Airport, TX (IAH).The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.Minimum 18 months Airline Experience PreferredStrong leadership abilitiesExcellent focus on Customer and Client satisfactionMust be able to work morning, afternoon and/or night shiftAbility and willingness to work harmoniously in a team environmentStrong leadership, but stronger team playerAbility to work under pressureAble to communicate effectively, verbally and in writingThorough knowledge of airport operations: Arrivals, Departures, Ticket CounterBasic knowledge of airline reservationsAble to solve basic problems within the operation: DBC, Delays, Cancellations, Etc.Computer, typing and ticketing experienceAble to operate independently and work varied hoursRequired SkillsBasic RequirementsAt least 18yrs old, with a High School Diploma or G.E.D.English proficientBasic Math Skills: Adding, Subtracting, Division, and MultiplyingComputer LiterateAble to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbsReading & comprehension of reference materials, instructions, policies & proceduresMust be able to obtain security clearance from US Customs and Border Protection which requires valid proof of citizenship or authorized residency