Program Coordinator, Relocation

Posting DetailsI. DEPARTMENT INFORMATIONJob Description Summary:Job Summary: Support a high-volume department by performing administrative tasks.Minimum Qualifications: The applicant must be proficient in computer and phone applications, primarily, but not limited to, Microsoft Suite, Google Suite (Documents, Sheets, Keep), and Google Calendar. Applicants need strong communication skills, both written and oral. Able to multitask in a fast-paced environment. Team-centric attitude with great attention to detail is a must. Flexibility to work early mornings, evenings, and weekends is required. Ability to walk and/or remain on foot for extended periods of time as tasks require. Ability to lift 50lbs.Preferred Qualifications:Ability to maintain high levels of communication with team members and stakeholdersStrong organizational skills and attention to detailExcellent customer service skillsAbility to problem solve, learn new processes, and take ownership of tasksWillingness to learn and proactively contribute to the teamReliability and ability to work independently with minimal supervisionLogistics experience or knowledge of the moving industry and/ or office relocation process is a plusBachelor’s degree in an appropriate area of specialization plus 1 year of relevant professional experience. Degree requirements may be substituted with an equivalent combination of education, training, and experience.Responsibilities:Provide auxiliary support by performing a range of tasks, including:Reviewing the ticketing system and flagging priority tickets, escalating them as necessaryEmailing and calling customers to obtain detailsTaking accurate notes while walking through project sites or attending meetingsCollecting, organizing, and archiving data critical to project managementWorking closely with the department team, including movers and crew leaders, and other stakeholders across the organizationAssisting in the field as needed, including but not limited to: escorting moving teams, monitoring projects, accurately counting and photographing items, and previewing and assessing spacesExhibiting courteous, timely, and professional communication at all timesPerforming other duties as assignedMinimum Qualifications:Qualified candidates will hold a high school diploma/ GED , or, a Bachelor’s degree or higher in a relevant area of study. The degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training, and experience.Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:Preferred Qualifications:II. POSITION INFORMATIONCampus Location: Foggy Bottom, Washington, D.C.College/School/Department: Division of Safety and OperationFamilySub-FamilyStreamLevelFull-Time/Part-Time:Hours Per Week: 40Hiring Range 23.35Work Schedule: 8:00 a.m. – 5:30 p.m.Position Designation:Employee Onsite Status On-campus (in person)Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry SearchSpecial Instructions to Applicants:Position Type:Posting Number: T001241Job Open Date: 06/24/2026Job Close Date:Open Until Filled: YesApplicant Review Will Commence On:Background Screening Successful Completion of a Background Screening will be required as a condition of hire.EEO Statement:The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.