Program Manager

*Job Summary* Exciting changes are happening at Usher Precision Manufacturing! Under new ownership, we are modernizing operations, increasing capacity, and expanding our technical expertise. We are seeking a Program Manager to oversee customer programs from initial opportunity through ongoing production, serving as a key link between customers and the internal manufacturing team. This role supports the growth and profitability of Usher Precision Manufacturing by reviewing business opportunities, developing cost models and quotations, managing customer relationships, and ensuring successful program launches. The ideal candidate combines strong commercial and financial acumen with a practical understanding of manufacturing operations, including precision machining, sheet metal fabrication, and assembly. The Program Manager works cross-functionally with Engineering, Operations, Quality Assurance, Purchasing, and Order Entry to align customer requirements, production capabilities, and business objectives. *Key Responsibilities* *Business Development*

• Drive internal business development and support external sales efforts to identify and pursue new opportunities aligned with company strategy and manufacturing capabilities.
• Develop accurate cost models and prepare customer quotations for new and existing business opportunities.
• Support pricing decisions by understanding customer program financials and identifying opportunities for strategic pricing, cost trade-offs, and commercial flexibility.

*Customer Relationships*

• Serve as a key point of contact for assigned customers and programs, maintaining strong, professional relationships.
• Develop a thorough understanding of customer specifications, quality requirements, and contractual obligations, including their potential impact on manufacturing processes, costs, and delivery.

*New Product Introduction (NPI)*

• Validate new customer and order requirements, ensuring technical, commercial, and operational details are documented and effectively communicated internally to support successful program handoff and production.
• Support Engineering, Operations, and Quality Assurance in NPI planning, prioritization, and execution from a business development and customer perspective.
• Monitor program progress and facilitate communication to address schedule, capacity, technical, or commercial concerns.

*Qualifications and Experience*

• Working understanding of manufacturing operations and processes, preferably including precision machining, sheet metal fabrication, and assembly.
• Solid financial and commercial acumen, including the ability to understand cost drivers, evaluate pricing strategies, and assess program profitability.
• Excellent written and verbal communication skills, with the ability to communicate effectively with customers and cross-functional teams.
• Strong organizational skills, attention to detail, and the ability to manage multiple programs and competing priorities.
• Ability to interpret customer specifications, identify critical requirements, and translate them into actionable internal plans.
• Proficient in Microsoft Office applications, including Excel, Word, and PowerPoint, with familiarity in ERP systems.
• This position requires candidate to be a U.S. Person due to handling of ITAR (International Traffic in Arms Regulations) technical data within the defense industry. U.S. Persons include U.S. citizens and lawful permanent residents (Green Card holders).