Live Chat Support-Fully Remote

JOB OPENING — Live Chat Support (Fully Remote) ADF Medical Services Inc.We're hiring a responsive and professional Fully Remote Live Chat Support agent to assist our patients and clients through our digital chat platform in real time. If you're a fast typist with great written communication skills and a passion for helping people online — this role is for you.Role: Live Chat Support Agent (Fully Remote)Department: Customer Support & Patient ServicesLocation: Fully Remote 🕐 Type: Full-Time / Part-TimeRequirementsWhat You'll Do:Respond instantly to patient and client inquiries through our live chat platformProvide accurate and helpful information on services, appointments, billing, and supportManage multiple live chat conversations simultaneously with speed and professionalismLog and document all chat interactions accurately in our CRM systemIdentify and escalate urgent or unresolved issues to the appropriate team promptlyDeliver a consistently warm and professional patient experience in every chatFollow all company communication guidelines and service quality standardsAdhere strictly to HIPAA guidelines and patient confidentiality protocols at all timesBenefitsWhat We Offer:Competitive payHealth, dental & vision benefits (full-time employees)Paid time off & paid holidaysFlexible shift options including evenings and weekends100% remote — work from anywhereSupportive team environment and ongoing coachingCareer growth and advancement opportunities within ADF Medical Services