Intermediate Quality Assurance Analyst

At Journal Technologies, we believe our technology can be a force for good in the world ensuring the proper and efficient functioning of some of the most foundational aspects of society - the courts and justice system.We create and implement enterprise software that supports the administration of justice, currently in the United States, Canada, and Australia. While our eSeries product suite enables governments and their employees to deliver continued foundational court processes, our R&D focuses on leveraging emerging possibilities with technology to improve access and efficiency.Headquartered in Los Angeles, Journal Technologies is a long-time, wholly-owned subsidiary of Daily Journal Corporation (NASDAQ: DJCO). We also have a major office in Logan, Utah, a team in Melbourne, Australia, an office in Victoria, Canada and a growing number of remote staff across North America.Under our next generation of leadership, we're implementing a new vision for the company that prioritizes building an extraordinary workplace with empowered people at the heart of our business. Great people want to collaborate with great people, and we are actively looking for smart, motivated people who care deeply about the work they do.Intermediate Quality Assurance AnalystWe are seeking a highly motivated and detail-oriented Intermediate Quality Assurance (QA) Specialist to join our hybrid team. In this role, you will play a key part in ensuring the quality, reliability, and performance of our products, maintaining high standards and delivering exceptional outcomes that meet both customer and business requirements.What You'll DoAttend the office twice per month (middle and end of each month); dates and times will be communicated in advanceLead the design, development, and maintenance of comprehensive test strategies, plans, and test casesExecute and oversee manual and automated testing to ensure software quality, performance, and reliabilityDrive regression testing efforts to validate system stability across releasesIdentify, document, prioritize, and track defects through to resolution, ensuring high-quality outcomesPartner closely with development teams to troubleshoot issues, validate fixes, and ensure seamless integrationParticipate in design and requirements reviews, providing expert QA input to improve product quality early in the lifecycleProvide actionable feedback on usability, functionality, and overall system performanceCollaborate with cross-functional teams to ensure consistent, high-quality product deliveryMonitor and report on QA metrics, test progress, and defect trends to stakeholdersChampion QA best practices, standards, and continuous improvement initiativesMentor and support junior QA team members as neededStay current with emerging QA tools, technologies, and industry best practicesQualifications & SkillsBachelor’s degree in Computer Science, Information Systems, or related field, or equivalent practical experience5+ years of experience in Quality Assurance, with demonstrated ownership of testing strategy and deliveryStrong expertise in QA methodologies, tools, and best practices across the SDLCHands-on experience with both manual and automated testing frameworksStrong working knowledge of SQL and scripting languagesExperience with automation tools such as Selenium or similar frameworksExcellent analytical, problem-solving, and debugging skillsStrong communication skills with the ability to influence both technical and non-technical stakeholdersProven ability to manage multiple priorities and drive results in a fast-paced environmentHigh attention to detail with a proactive, ownership-driven mindsetExperience contributing to or leading Knowledge Management and QA process improvementsExperience working within Agile teams or formal training in Scrum or Agile methodologies is considered a strong asset.The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties; additional responsibilities may be assigned.At this time, we are only able to consider candidates who are Canadian or U.S. citizens or permanent residents due to employment authorization requirements. We are unable to provide visa sponsorship or work authorization support for this position.Why Journal Technologies?Visit Www.journaltech.com/careers For More Information, But Highlights IncludeCompetitive compensation * The salary range posted for this position reflects a good-faith estimate of the base salary we reasonably expect to offer a successful candidate upon hire. Final compensation will be based on job-related factors, including qualifications, experience, geographic location, and internal compensation considerations.Quality medical, dental and vision coverage. Competitive paid time off as well as paid holiday time. 401(k) retirement (US) and GRRSP (CDN) programs. Annual professional development funds - $1,500 USD annual per employee. Book subscriptions with an extensive library in each office for personal and professional growth. Flexible working hours which you can coordinate with your supervisor. Ability for employees to work from a remote location (e.g., home) or office. Personal meetings with direct managers approximately every four to six weeks to discuss career growth and advancement opportunities as well as other issues important to the employees. Travel opportunities between Journal Technology offices and with clients. We provide technology that matters in the world, and we're a stable employer comprised of quality people, with a commitment to investing in our people.The Pay Range For This Role Is$90,000 - $110,000 USD per year (JTI Los Angeles, USA)