Full-time Call Center Operator

Gossett Motors One of the largest privately owned Automotive Dealer Groups in West Tennessee is expanding its line of franchises and are seeking a professional individual with the aptitude to become part of the retail automotive industry. We are searching for an energetic individual with a positive attitude. We will provide the tools to succeed in a fast-paced work force, you must have a Can-Do attitude to achieve targeted goals.Job Summary We are currently seeking a dependable and detail-oriented Full-time Call Center Operator to join our team!Responsibilities Operate switchboard telephone systemCommunicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend on holdProvide basic information to callers who have general inquiriesAssist the Call Center Manager with various clerical duties as neededBe friendly, professional, courteous and efficient when working with all customers and employeesHandle customers with integrity and poise and refer customers to the appropriate individual for further communication.Qualifications Excellent communication and organizational skillsExperience using Microsoft Office suiteAbility to work effectively with customers, vendors and employees while handling multiple tasks simultaneouslyMust be willing to submit to a drug screen and background checkGossett Motor Cars Benefits Unsurpassed professional trainingTeam-oriented environmentAdvancement opportunitiesPaid trainingPaid vacation13 New Car Brands with more to come401k (company match)Medical InsuranceDental InsuranceVision InsuranceLife and Disability CoverageEmployee car purchase programWellness program