External Client Care Coordinator – Helping Hands, Strong Plans

Benefits:Bonus based on performanceCompany carDental insuranceFlexible scheduleHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insurance🌟 External Client Care CoordinatorMaking Care Connections CountService Area: Multiple communities across South Central PennsylvaniaAt Comfort Keepers, we believe care coordination is more than logistics—it’s about elevating the human spirit. As an External Client Care Coordinator, you’ll be the face of our mission in the community, helping families navigate care decisions and ensuring services begin smoothly and confidently. You’ll also play a key role in expanding our caregiving team by engaging with local networks and representing Comfort Keepers at community events.🧭 What You’ll Do Guide families through the care journey—respond to inquiries, schedule visits, and help them feel confident in their decision to begin services Assess client and caregiver needs to ensure safe, high-quality care Coordinate schedules and resolve issues, keeping communication flowing between caregivers, families, and our internal team Support caregivers and families with training, guidance, and compassionate problem-solving Maintain compliance through accurate documentation and ongoing monitoring Represent Comfort Keepers in the community—engage with local organizations, attend events, and help identify potential caregiving talent Participate in on-call rotations and management meetings to drive continuous improvement Handle administrative tasks while bringing fresh ideas to care coordination🎯 What You BringProficiency in Microsoft Office and related softwareStrong communication, organization, and problem-solving skillsA natural ability to connect with people and think strategicallyAttention to detail and a commitment to professionalismConfidentiality, positivity, and a can-do attitude💡 What Success Looks LikeBuilding trust with staff, clients, and familiesMaintaining a professional image while uplifting team moraleStaying sharp—active listening, clear writing, and open collaboration are keyCreating meaningful connections that lead to timely service starts and a growing caregiving teamIf you’re energized by community engagement, confident conversations, and helping families take the next step in care, we’d love to hear from you.