General Manager/Product Manager

General Manager/Product Manager – Remote position. Join National Dentex—a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Our team is growing, and we are hiring key positions, including this opportunity for a remote General Manager/Product Manager. Regular hours: 8:00 AM to 5:00 PM, Monday through Friday (subject to change). This is a full-time role featuring employee benefits including health, dental, vision, disability, and life insurance; paid holidays, vacation, and sick time; 401(k) with company contribution; and tuition reimbursement. Primary Responsibilities and Essential Functions Product Strategy & Market Awareness Own the product strategy, roadmap, portfolio positioning, and feature prioritization for the dental scanner program. Maintain deep awareness of competitive and technology developments in digital scanners and dental CAD/CAM ecosystems. Partner with IT and Product Innovation teams to evaluate emerging scanner technologies and integrate technical insights into product planning. Cross-Functional Leadership & Collaboration Lead a cross-functional team across product, engineering, customer support, procurement, and operations to bring new scanners to market. Work closely with Sales—not as a manager—to align on adoption goals, product positioning, customer feedback, and field execution. Partner with the Education/Training team to build robust training pathways that accelerate dentist scanner onboarding and long-term usage. Customer Adoption & Experience Ensure rapid and successful deployment and adoption of digital scanners by dentists through well-planned onboarding, support, and user education programs. Work with marketing and education teams to develop learning modules, clinical workflows, tutorials, and best practices. Conduct voice-of-customer activities, site visits, and pilot programs to refine the product and improve user satisfaction. Program Management & Execution Manage the full lifecycle of the scanner program from concept through launch, including hardware, software, and integration components. Oversee timelines, budgets, vendor relationships, and cross-functional execution. Ensure high quality, regulatory compliance (where applicable), and readiness for scalable rollout. Enforce stringent discipline in customer selection to maximize opportunity while minimizing risk. Business Ownership Support go-to-market planning, positioning, value proposition development, competitive messaging, and pricing recommendations. Track product performance, usage metrics, and customer feedback to inform ongoing product improvements. Represent the program to executive leadership with clear reporting on progress, risks, and growth opportunities. Skills and Abilities Required Industry & Technical Background 5–10+ years of product management, program management, or related leadership experience in: Dental technology, digital dentistry, or dental CAD/CAM 3D scanning (structured light, laser, imaging devices) Medical device hardware and software development Understanding of dental workflows, digital impressions, lab manufacturing, or scanning technologies strongly preferred. Leadership & Execution Proven ability to lead cross-functional teams (engineering, IT, education/training, marketing, operations). Experience launching hardware + software products, ideally with customer training components. Demonstrated ability to build programs from the ground up and drive adoption in clinical or professional environments. Business & Collaboration Skills Strong communicator who builds alignment with Sales and Operations teams. Experience developing product roadmaps, conducting market assessments, and monitoring competitive and technology landscapes. Solid financial and analytical skills, including budgeting, forecasting, and performance measurement. Personal Attributes Self-starter with entrepreneurial mindset and strong sense of ownership. Strategic thinker with exceptional execution discipline. Customer-first mindset with passion for enabling clinician success. Able to thrive in a fast-paced, high-growth environment. Minimum Education and Experience Required Bachelor's degree in engineering, product design, business, or a related field required. Master's degree (MBA or technical discipline) preferred. Travel Requirements Up to 20% travel required. Hazardous Materials or Equipment Used All office equipment. Physical Requirements Regularly required to sit, stand, walk, and/or reach. Perform tasks at workstations—standing and sitting for extended periods of time. May be required to lift, push, pull, or move up to 25 pounds. J-18808-Ljbffr