Senior Program Manager

Overview Valorem Reply is an award-winning digital transformation firm focused on delivering solutions around data-driven enterprise, IT modernization, customer experience, product transformation and digital workplace by leveraging the power of Microsoft technologies. We provide hyper-scale and agile delivery of unique digital business services, strategic business models and design-led user experiences. Our innovative strategies and solutions securely and rapidly transform the way our clients do business.Valorem Reply is seeking a Senior Project Manager based in Miami to lead complex, high-stakes technology programs for enterprise clients. This role requires strong delivery discipline and the ability to manage large-scale software and migration initiatives with significant business impact. The ideal candidate has experience operating in regulated, operationally intensive environments such as the cruise industry and is comfortable leading programs with 50+ engineers across multiple workstreams.Responsibilities Lead end-to-end delivery of large-scale technology programs, including enterprise software implementations and cloud or platform migrationsOwn senior stakeholder communication, including status reporting, risk management, and decision framingDrive program strategy by translating business objectives into executable delivery plans with clear milestones, dependencies, and outcomesManage multi-team agile or hybrid delivery models, coordinating work across engineering, architecture, security, and business teamsTrack and manage scope, schedule, budget, risks, and dependencies across complex programs with multiple vendors or partnersEstablish and enforce delivery governance, including cadence, reporting standards, and accountability mechanismsPartner with client leadership to ensure alignment between technical delivery and operational or regulatory requirementsMentor delivery leads and project managers, raising the overall execution maturity of the programMinimum Requirements 8 years experience managing large-scale technology programs or enterprise software initiativesProfessional services industry experience leading programs with a large number of engineers across multiple teams or vendorsProven experience managing complex migrations or multi-year software delivery effortsExperience operating in agile, SAFe, or hybrid delivery models using Azure DevOps, Jira, or similar toolsAbility to work on-site or hybrid from Miami, FloridaPreferred Qualifications Experience delivering technology programs within the cruise industry or other highly regulated, operational environmentsExperience managing cloud modernization or large enterprise platform transformation initiativesExperience with implementing Microsoft technologiesExperience working with globally distributed delivery teamsExperience supporting pre-sales activities, including delivery scoping, risk assessment, and execution planningProject management certifications such as PMP, PgMP, SAFe, or equivalentFluency in Italian and EnglishAbout Reply Reply specializes in the design and implementation of solutions based on new communication channels and digital media. Reply is a network of highly specialized companies supporting global industrial groups operating in the telecom and media, industry and services, banking, insurance and public administration sectors in the definition and development of business models enabled for the new paradigms of AI, cloud computing, digital media and the Internet of Things. Reply services include Consulting, System Integration and Digital Services.Reply is an equal opportunity employer. We are committed to provide equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you need assistance and reasonable accommodation due to a disability during the application or the recruiting process, email us at jobusa@reply.com. Visit our website at www.reply.com to learn more about our open roles.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.#J-18808-Ljbffr