Manager of Enterprise Change & Organizational Effectiveness

This posting will remain open until a sufficient quantity of qualified applicants have been received and may close at any time after May 7th, 2026. Applicants are encouraged to apply early to ensure they are considered.The intent of this posting is to fill one regular full-time, non-Civil Service (at-will) position.We are seeking a dynamic and experienced leader to advance SMUD’s enterprise change management capacity, lead our business partner team and support overall organizational leadership development. This role will help lead enterprise resource planning efforts, provide strategic oversight of key initiatives, lead cross-functional efforts, and partner with leaders across the organization to embed inclusive and successful practices into our culture, systems, and processes. The successful candidate will bring strong leadership experience, excellent relationship-building skills, effective change management experience, and a demonstrated ability to listen, influence, inspire, and drive meaningful organizational change. This position reports directly to our Chief Diversity Officer and has direct interaction with the entire Executive team.Duties and ResponsibilitiesLeadership & Team ManagementGuide, coach and develop two teams — Change Management and Organizational Effectiveness/HR Business Partners — fostering a culture of collaboration, innovation and accountability.Provide strategic direction, mentoring and support to senior-level specialists responsible for enterprise consulting, ensuring alignment with SMUD’s strategic priorities.Manage resources, budgets and project portfolios to deliver services effectively and efficiently.Change ManagementDirect SMUD's enterprise change management strategy, ensuring consistent methodology and scalable practices are embedded across SMUD.Serve as a senior advisor to executives and project sponsors on the people side of change, providing strategies that drive adoption, minimize resistance, and accelerate results.Oversee the portfolio of enterprise change initiatives, identifying interdependencies, risks and opportunities for alignment.Build organizational change capability by developing tools, training and coaching for leaders and project teams.Measure and monitor change effectiveness, adoption rates, and benefits realization to ensure enterprise value is achieved.Organizational Effectiveness & Strategic Human Resources DevelopmentProvide executive-level consulting to senior management and their teams on organizational design, team effectiveness, leadership development, and culture alignment.Guide enterprise workforce and talent strategies, including strategic workforce planning, succession planning, coaching, and employee engagement to build and sustain leadership pipelines aligned with future organizational needs and transformational initiatives.Guide senior teams in clarifying vision, strategy, operating models, and processes to strengthen team and organizational performance.Deliver organizational assessments, identify performance gaps, and design targeted interventions to drive results and build long-term organizational health.Oversee employee engagement strategies and survey action planning, ensuring insights translate into meaningful organizational improvements.Partner with Directors to strengthen overall leadership development and embed equity, inclusion, and employee wellbeing into change management and organizational effectiveness programs.Leverage technology to ensure efficient and optimized results that support the people and the organizational priorities.Required EducationBachelor’s degree majoring in Organizational Development, Human Resource Management, Business Administration, Business Management, Organizational Communication, Public Administration, or related field from an accredited college or university, or equivalent experience. If no degree, at least nine (9+) years of relevant experience is required.Required Experience QualificationsFive (5+) or more years of progressively responsible experience leading large-scale, complex change management and organizational effectiveness initiatives, including five (5+) or more years of supervisory experience of professional teams.Knowledge OfManagement fundamentals and techniquesBusiness and political acumenBudget development and administrationProject managementDiversity, Equity, Inclusion, and Belonging (DEIB) and organizational culture changeComprehension of applicable employment laws and practices.Specific to Manager Enterprise Change & Organizational EffectivenessAdvanced fundamentals, practices and methodologies of change management and organizational effectivenessTalent management strategies including workforce planning, succession planning, employee engagement, and leadership developmentOrganizational design, team effectiveness, and cultural transformation approachesProject and portfolio management methodologies, both agile and traditionalSupervisory fundamental, including selection, development, performance management, and employee relations.Relevant employment laws, human resources practices, and public utility business operations.Stakeholder engagement strategies, including labor relations, employee communications, and advocacy-building.Methods for assessing organizational readiness, risk and impact in large-scale change initiatives.Industry trends and benchmarks in organizational effectiveness and change management, especially for the utility sector.Data analytics, evaluation, and reporting related to organizational effectiveness and change outcomes.Skills ToOversee, influence, persuade, and motivateEstablish policies, set goals, and manage the implementation of strategic and operational plans for area(s) of responsibilityManage activities of staffPartner with peers to drive change across cross-functional teamsDemonstrate commitment to valuing diversity and contributing to an inclusive working and learning environmentInterface effectively with executives, senior and peer management, SMUD staff, external entities, and the communitySpecific to Manager Enterprise Change & Organizational EffectivenessGuide, motivate and develop high-performing consulting teams.Provide executive-level consulting and influence senior management to align people strategies with business goals.Design and deliver complex change management strategies and organizational interventions.Build trust and maintain effective relationships across all levels of the organization.Assess organizational obstacles using data-driven methods and translate insights into actionable strategies.Manage multiple, concurrent projects and clashing priorities with resilience and adaptability.Demonstrate strong judgment, discretion and professionalism in sensitive matters.Facilitate strategic planning, visioning, and organizational assessments with cross-functional teams.Lead stakeholder engagement and employee communications during organizational change.Develop and deliver training and capability-building programs for leaders and managers.Coach leaders at all levels to build change agility and foster cultural transformation.Leverage data analytics and metrics to measure effectiveness and inform continuous improvementDesirable QualificationsProven experience leading change management for large-scale, complex enterprise transformations (such as ERP, digital, or organizational restructuring), ideally within a utility or public sector environment.Certification in Change Management certification methodologies (e.g., CCMP, Prosci) or organizational development practices.Experience managing and developing high-performing teams of internal consultants.Proven experience designing and implementing enterprise-wide organizational effectiveness initiatives—such as employee engagement, succession planning, leadership development, and coaching programs—ideally within a utility or public sector environment.HR Certification (e.g., SHRM-SCP, SPHR).Strong track record in building organizational change capability through training, coaching, or establishing centers of excellence.Organizational Development/Coaching certification (e.g., ATD, ICF, or equivalent).Advanced degree in Organizational Development, Industrial/Organizational Psychology, Human Resources, Business Administration, or related field.Experience utilizing data analytics and change metrics to measure adoption, readiness, and project outcomes.Experience integrating diversity, equity, inclusion, and wellbeing fundamentals into transformational and change initiativesPhysical RequirementsApplicants must be able to perform the essential job functions with or without a reasonable accommodation.Hybrid WorkThis position may be eligible for SMUD's remote work employee benefit, the schedule of which will be determined by the successful candidate and the Hiring Manager. SMUD takes pride in powering the Sacramento region community where we live and work. We value the strong working relationships we develop with our colleagues. Our approach to remote work will continue to evolve. Please be aware that should SMUD’s business needs change, emergencies occur, or various other reasons arise, you may be required to report onsite on a part-time or full-time basis.CalPERSSMUD is a CalPERS agency. As a member of the California Public Employees’ Retirement System (CalPERS), SMUD offers eligible employees access to a defined benefit pension plan along with other valuable retirement and health benefits. This program helps provide financial security both during your career and after retirement. To learn more about CalPERS and the benefits it offers, please visit www.calpers.ca.gov.We recommend you create a SMUD Candidate account through our SMUD Careers page, upload your resume and cover letter to be considered for this and other open position.