Infrastructure Engineer IV

HackerOne is a global leader in Continuous Threat Exposure Management (CTEM). The HackerOne Platform unites agentic AI solutions with the ingenuity of the world's largest community of security researchers to continuously discover, validate, prioritize, and remediate exposures across code, cloud, and AI systems. Through solutions like bug bounty, vulnerability disclosure, agentic pentesting, AI red teaming, and code security, HackerOne delivers measurable, continuous reduction of cyber risk for enterprises. Industry leaders, including Anthropic, Crypto.com, General Motors, Goldman Sachs, Lufthansa, Uber, UK Ministry of Defence, and the U.S. Department of Defense, trust HackerOne to safeguard their digital ecosystems. HackerOne was recognized in Gartner's Emerging Tech Impact Radar: AI Cybersecurity Ecosystem report for its leadership in AI Security Testing and has been named a Most Loved Workplace for Young Professionals (2024).HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional - it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world's top organizations.HackerOne ValuesHackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability.Infrastructure Engineer IVRemote Location: Boston, MA; Austin, TX; or Washington, DCPosition SummaryAs an Infrastructure Engineer IC4, you will contribute to building and operating the infrastructure that supports the HackerOne platform and the thousands of companies that rely on us to manage their security posture.You are a strong individual contributor and collaborative team member with solid domain expertise in cloud infrastructure and reliability. You work effectively within your squad, take ownership of projects, and help improve the reliability, security, and scalability of our systems. You partner closely with application engineers and other stakeholders to deliver pragmatic, secure solutions.You understand how to design and operate highly available cloud systems and apply best practices for reliability, observability, and security. You work cross-functionally with guidance, communicate clearly with stakeholders, and approach problems with a service-oriented mindset.At HackerOne, we embrace a Flexible Work approach that gives us the freedom to do our best work while also fostering the connections and community that make us stronger. Reflecting this philosophy, this is a remote role targeted for candidates within ~50 miles of Boston, Austin, or Washington DC. We believe this balance of proximity and flexibility gives Hackeronies the chance to occasionally come together - fostering collaboration, connection, and in-person moments that enrich our culture - while still preserving the benefits of remote work.What You Will DoFirst 30 daysOnboard with your squad and the broader engineering organizationLearn HackerOne's infrastructure, tooling, and workflows (AWS, Terraform, Kubernetes, Ruby on Rails, GraphQL, etc.)Become familiar with our reliability, security, and incident management practicesBy 60 daysParticipate in the on-call rotation with support from teammatesTake ownership of a scoped infrastructure project and deliver incremental improvementsBuild working relationships across engineering and adjacent functionsBeyond 90 daysIndependently deliver infrastructure changes that improve reliability, performance, or securityUnderstand how infrastructure supports product and customer needs, and translate requirements into practical technical solutionsContribute to operational excellence through runbooks, automation, and system improvementsOngoing ResponsibilitiesDesign, implement, and maintain cloud infrastructure using infrastructure-as-codeCollaborate with cross-functional partners to execute on infrastructure initiativesParticipate in an on-call rotation (one week every four weeks) and help maintain system reliabilityContribute to a positive team culture by sharing knowledge and supporting teammatesContinuously improve your technical skills and operational effectivenessMinimum Qualifications5+ years of experience working with Linux-based systems and cloud infrastructureHands-on experience with AWS, Terraform, Kubernetes, Datadog, Cloudflare, and OpenSearchExperience operating and supporting production systems in an on-call environmentFamiliarity with modern DevOps tooling and CI/CD pipelines (GitLab CI or GitHub Actions)Experience delivering projects with dependencies across technical and non-technical teamsStrong understanding of reliability, observability, and secure infrastructure practicesInterest in secure-by-default infrastructure design and compliance requirementsClear communicator and effective team collaboratorWillingness to participate in on-call rotation between 9am-9pm PT / 12pm-12am ET once every four weeks (Sunday-Monday).Preferred QualificationsFamiliarity with FedRAMP, SOC 2, or ISO 27001 environmentsExposure to AI-related infrastructure concerns (e.g., model deployment, data handling, compliance)CompensationBase salary: $165,000 - $200,000Offers Equity (stock options)#LI-MH1Job Benefits:Health (medical, vision, dental), life, and disability insurance*Equity stock optionsRetirement plansPaid public holidays and unlimited PTOPaid maternity and parental leaveLeaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)Employee Assistance Program*Eligibility may differ by countryWe're committed to building a global team! For certain roles outside the United States, India, the U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check.HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.Compensation Range: $165K - $200K