Sales & Business Development Manager
About Gallo Legal ServicesGallo Legal Services is the largest privately owned legal support services firm in Georgia. We provide court reporting, legal videography, trial services, and litigation support to law firms across the state, nationally, and internationally. We operate with approximately 80 employees and a growing network of independent contractors. We have been recognized multiple times by the Atlanta Business Chronicle as one of Atlanta's Best Places to Work, including a first-place ranking in the medium-sized business category.We are a growth-minded organization that values continuous improvement, strong systems, and people who enjoy solving real problems. Problems are viewed as opportunities to improve processes, not something to hide or work around.As we continue to scale, we remain committed to operational excellence and clean financials.Reports to: CEOEmployment Type: Full-TimeWhy This Role ExistsWe are ready to scale and scaling requires structure.This role is for someone who can build and lead a sales function, not just manage activity. You’ll create the systems, develop the team, and drive the revenue engine forward.If you’ve ever known exactly what needed to be built, but didn’t have the authority to build it, this is that opportunity.What You'll OwnSales Team Leadership & DevelopmentFocus on building operational and sales capability.Pipeline & CRM OwnershipCreate full visibility into pipeline health. Ensure CRM discipline so leadership always has accurate, real-time insight into revenue.New Business Development StrategyIdentify target law firms, segment the market, and build a structured outreach strategy. Expand our footprint across Georgia and beyond.Client Growth & RetentionStrengthen existing relationships and drive cross-sell opportunities across all service lines.Sales & Marketing AlignmentPartner with Marketing to ensure campaigns are tied to revenue outcomes, not vanity metrics. Bring data, priorities, and clear direction.Build the FunctionEstablish the operating rhythm: pipeline reviews, reporting, territory planning, and performance tracking. Build systems that scale.What This Role Is Not• Not a player-coach role (you won’t carry a personal book)• Not activity-focused without results• Not reactive or direction-dependentWho This Role is ForYou’ll thrive here if you:• Have built or scaled a sales function; not just managed one• Are comfortable making decisions and owning outcomes• Can deliver direct feedback and manage performance proactively• Think in systems, not short-term fixes• Prefer accountability over bureaucracyYour First 90 DaysDays 0–30: Learn the business, assess the team, audit CRM, evaluate market opportunity.Days 31–60: Implement pipeline discipline, begin coaching reps, align with marketing, launch outreach strategy.Days 61–90: Fully operational sales function with clear pipeline visibility, performance tracking, and measurable progress.Success Looks Like• Clean, accurate, and visible pipeline• Sales team with clear targets and active coaching• Consistent new business development execution• Marketing aligned to revenue generation• Measurable growth in client base and revenue• Minimal CEO involvement in day-to-day sales operationsWhat We’re Looking For• 5+ years in sales, including 2+ years in leadership• Proven ability to build and develop sales teams• Strong B2B new business experience• CRM discipline and pipeline management expertise• Experience partnering with marketing to drive revenue• Direct communicator with strong accountability mindsetLegal or professional services experience is a plus.Compensation & Benefits• Competitive base salary (Atlanta market)• Medical, dental, vision• 401(k), STD, life insurance• Direct access to CEO• Clear path to Director-level roleWork SettingIn-Person at the Atlanta, GA (Chamblee area) LocationAs an equal opportunity employer, Gallo Legal Services does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, age, veteran status, disability or genetic information, gender identity, gender expression or any other characteristic protected by law in its employment.