Medical Records Assistant

DescriptionAt our firm, we believe in supporting each other, treating our clients with compassion, and creating a respectful, collaborative environment. We are a close knit team that values integrity, clear communication, and a good sense of humor, especially on busy days.Position OverviewThe Medical Records Assistant supports our legal teams by helping obtain, organize, and track medical records and documentation for client cases. This role plays a key part in keeping cases moving efficiently by ensuring records are requested, received, and properly documented.This is a support-focused, high-volume role best suited for someone who is detail-oriented, organized, and comfortable managing multiple tasks in a fast-paced environment.Key ResponsibilitiesAssist with requesting medical records and billing statements from providersTrack outstanding requests and complete timely follow-upsUpload and organize records in SmartAdvocate (case management system)Maintain accurate case notes and documentationReview incoming records for completeness and flag missing itemsSupport file preparation for case management, litigation, and settleOther duties as assignedWhy Join UsSupportive and team-oriented environmentOpportunity for internal growth and career developmentHands-on experience in the legal fieldStructured role with clear expectations and trainingRequirementsHigh school diploma or equivalent required1+ year of administrative, healthcare, or legal support experience preferredStrong attention to detail and organizational skillsAbility to manage multiple priorities and meet deadlinesClear and professional communication skillsComfortable learning and working within case management systems