Lead Engineer Cloud Automation

Position SummaryThe Lead Cloud Automation Engineer serves as the primary point of contact and technical leader of the Cloud Automation team. The Lead Engineer plans, prioritizes, delegates and assigns tasks to ensure business and customer deliverables are met quickly and efficiently. He coordinates with leadership to determine goals and resolve issues; protectively reporting status, challenges, issues and constraints. The Lead Engineer monitors and adjusts priorities to balance workload and maintain team cooperation and output. The Lead Engineer reviews, critiques and edits team work products and documentation for readability, correctness and quality. The Lead engineer serves as a technical thought leader; following developments in the field, exploring products and technologies to improve infrastructure quality, compliance, time to market and cost. The Lead Engineer is responsible for designing, documenting, provisioning, and maintaining cloud infrastructure via code. The Lead Engineer prepares performance and cost-optimal cloud services to deliver infrastructure aligned with reference architecture standards, frameworks, and patterns. The Lead Engineer maintains the infrastructure and collaborates with operational teams for change management and incident response. The Lead Engineer excels when working on complex projects, is motivated to deliver results, maintains operational excellence, and models the JetBlue values of Safety, Caring, Integrity, Passion, and Fun.Essential ResponsibilitiesWrite and execute Infrastructure as Code (IaC) pipelines capable of deploying standard cloud services including Virtual Networks, Firewalls, Load Balancers, Storage Accounts, Application Program Interface (API) Management Gateways, Kubernetes clusters, Messaging bus services, Managed databases, and Virtual MachinesWrite and execute code capable of managing Cloud governance policies, security, and cost management constructsImplement and leverage Configuration Management and GitOps to maintain infrastructure leveraging Ansible, Salt, and TerraformPlan and build Cost effective Platform as a Service (PaaS) solutions including provisions for high availability and disaster recoveryCode and deploy infrastructure leveraging Availability Zones/Availability SetsCreate and maintain infrastructure documentation and operational procedures using tools such as Confluence and LucidchartCollaborate and provide knowledge transfer to operational support teams and colleaguesCreate monitor alerts and remediation workflowsBuild auto-remediation capabilities using automation frameworks and serverless functionsImplement autoscaling features, container management policies, and specify virtual hardware to optimize for low cost and high application performanceMonitor, operate, maintain, and improve cloud environment based on operational metrics, Service Level Agreements (SLAs), and best practicesOther duties as assignedMinimum Experience and QualificationsBachelor's Degree in Computer Science or related IT discipline; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experienceThree (3) years of experience in a production operations environmentThree (3) years of experience in Amazon AWS Cloud production environmentThree (3) years of experience coding and scripting in one of the following: Python, Bash, PowerShellThree (3) years of experience deploying and operating containerized applicationsExperience deploying scaling, and administering production Kubernetes clusters - Azure Kubernetes Service (AKS) preferredExcellent knowledge of Continuous Integration (CI)/Continuous Delivery (CD) and Infrastructure as Code (IaC) automation toolsProficient in IT Infrastructure, networking concepts, IT security, server engineering, virtualization, data center tools, processes, and modern event-driven application architectureStrong understanding of DR (Disaster Recovery) and HA (highly availability) solutions and their useAvailable for overnight travel (up to 10%)In possession of valid travel documents with the ability to travel in and out of the United StatesAble to work flexible hours and be available for emergency responses on short noticeMust pass a pre-employment drug testMust be legally eligible to work in the country in which the position is locatedAuthorization to work in the US is required. This position is not eligible for visa sponsorshipPreferred Experience and QualificationsFour (4) years of experience working as a Linux Systems Administrator or Windows System AdministratorFour (4) years using a Configuration Management platform: Ansible, Chef, Puppet, SaltExperience designing and building critical production solutions which are: implemented as code, fully automated, auto-scaled, fully instrumented, and monitoredExperience with AWS Connect CCaaS, AWS Lambda compute, AWS Lex, AWS Contact LensExperience designing monitoring and alerting strategies, backup, and disaster recoveryExperience operating and leveraging hyperconverged computing platforms such as Nutanix and VxRailExperience with industry frameworks and methodologies: ITIL/Agile/Scrum/DevOps/SRECrewmember Expectations:Regular attendance and punctualityPotential need to work flexible hours and be available to respond on short noticeAble to maintain a professional appearanceWhen working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraftMust be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Fun and PassionPromote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy, and behavioral standardsIdentify safety and/or security concerns, issues, incidents, or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the positionEquipment:* Computer and other office equipmentWork Environment:* Traditional office environmentPhysical Effort:* Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)Compensation:* The base pay range for this position is between $105,600.00 and $190,000.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.#LI-AC1#LI-HybridJetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.