Hard Rock Hotel - Gym & Spa Membership Commercial Manager

At Hard Rock Hotel Malta, fitness and wellness are part of the lifestyle. From gym operations and classes to spa experiences and membership offerings, our team plays a key role in delivering an energising and balanced environment for both guests and members.We are currently seeking a Gym & Spa Membership Commercial Manager to lead the growth and performance of our fitness and wellness memberships.Role Overview:The selected candidate will be responsible for driving membership sales, enhancing guest experience, and supporting the overall commercial success of the gym and spa facilities, in line with Hard Rock brand standards.Key Responsibilities:Drive membership sales, revenue growth, and new business opportunitiesDevelop and implement strategies to increase acquisition and retentionEnhance the overall member and guest experience, ensuring high service standardsCollaborate with marketing on campaigns, promotions, and brand activationsLead and develop the membership and guest relations teamMonitor performance, analyse trends, and report on key commercial metricsWork closely with spa, fitness, and front office teams to ensure smooth operationsWhat we're looking for:Previous experience in a commercial, sales, or membership-focused role (fitness, wellness, or hospitality preferred)Strong sales and negotiation skillsA proactive and results-driven mindsetExcellent communication and interpersonal skillsAbility to work flexibly, including weekends and public holidaysWhat you can expect:A competitive salaryTraining aligned with Hard Rock standardsThe opportunity to work within a lifestyle-driven wellness conceptCareer development within an internationally recognised brandTeam member benefits across Hard Rock, db Group, and partner brandsHow to apply: