Spa Customer Service/Wellness Associate

Job Description Job Title: Wellness Associate/Spa Customer ServiceType of Position: Part-Time $15/hr. **Must live in The Woodlands, Magnolia, Tomball, or Conroe area.**The Wellness Sales Associate position is responsible for membership sales, customer service, and maintenanceof a clean studio environment. This person is reliable, exhibits a strong moral fiber, and possesses a positive attitude andsolid work ethic.Primary Responsibilities:● The Wellness Sales Associate is an ambassador in the community for beemTM Light Sauna and seeks to growthe brand through membership sales and other programs that drive revenue● Understand and speak to the science, technology, and benefits of Infrared sauna, chromotherapy, Red Lighttherapy and the value of having a beemTM Light Sauna Membership● Responsible for greeting members and ensuring everything about their visit is outstanding● Host studio events and community outreach programs● Compliance and adherence to the beemTM Business Policies for daily site operations● Contribute to a high-energy, fun, and engaged membership culture at the studio through promotions, eventsand brand recognition● Model our mission, vision, and values leading by example● Have extensive knowledge of and promote products and services, selling packages/memberships and sharingof promotional opportunities● Responsible for all lead management tasks required during shift● Light cleaning and sauna 'refresh' between appointments● Ensure that all front desk systems are followed such as proper member check-in, telephone inquiries (generaland sales related), guest registration, cash handling, delinquent account procedures, customer care calls, changerequests, new membership agreements, etc.● Provide consistent, top-notch service and maintain the highest level of customer service in person and throughexternal communication cycles and automated marketing systems● Responsible for ensuring that xmcpwfu the facility, suites, and rooms are clean, maintained, and operationally sound● Genuine desire to help people to ensure members' experiences are above and beyond therefore members willrefer others and be brand loyal● Attend all staff meetings to stay abreast of company news and to share new or pertinent information, offersuggestions or ideas for promotions, management, and organization of the studio● Follow all company policies and procedures● Project a favorable image of the company to promote its objectives and to foster and enhance public recognition● Other projects and responsibilities may be added at the owner's discretion, including administrative duties