Phone Representative (Remote)

About the PositionAs a Remote Phone Representative, you'll work with people who have already reached out for information and help them find what fits. It's a fully remote role centered on clear, helpful phone conversations — warm, opt-in interest comes to you, so your day is about good conversations, not chasing leads.You'll listen, explain options in plain language, and help each person decide with confidence. Proven talk tracks, a supportive team, and full training set you up to do the work well from the start.This is a performance-based role, and the range above reflects what's realistic for someone who's consistent and follows through.Core Responsibilities• Connect with people who requested information about phone• Understand each person's situation through a relaxed, helpful conversation• Walk through available options in clear, simple terms• Help each person choose what fits and complete the next step• Keep steady follow-up with those still deciding• Keep accurate notes and an organized dayBackground We Value• A warm, confident communicator who's easy to talk to• Background in customer service, retail, or another people-facing role is a plus• Self-motivated, organized, and dependable working from home• Open to coaching and eager to learn the role• Quiet workspace and reliable phone and internetSupport & Benefits• Warm leads — people who already reached out• Full training, proven talk tracks, and ongoing coaching• Fully remote with a flexible full-time schedule• A supportive team that wants you to succeed• Performance-based earnings, with the range above reflecting realistic full-time results