Administrative Assistant

Join Our Team at LiveFree Health in Delafield, WI! Are you a friendly, organized, and proactive individual looking to make a real impact in a dynamic, holistic healthcare environment? LiveFree Health is hiring an Administrative Assistant to join our growing team at our brand-new location in downtown Delafield! About Us LiveFree Health is a thriving clinic focused on patient-centered, holistic care. We offer services including Chiropractic, Neuropathy Treatment, Gut Health support, Red Light Therapy, and more. Our mission is to empower patients to achieve their health goals while fostering a welcoming, supportive, and healing environment. Position Overview As our Administrative Assistant, you will be one of the first points of contact for patients and create a positive and professional first impression! This role blends patient interaction, administrative responsibilities, and clinical team support. Key Responsibilities Front Desk & Patient Experience Greet patients warmly and assist with check-in and check-out Schedule, reschedule, and cancel appointments accurately Support in answering phone calls professionally, addressing questions and routing calls as needed Process payments and assist with basic billing inquiries Administrative Duties Manage new patient paperwork, scanning, shredding, and organizing records Accurately enter patient information, care plan details, and visit notes into the system Support daily administrative operations to ensure the clinic runs smoothly Patient Support & Engagement Celebrate patient progress with "Now I Can" photos and success milestones Support in responding to patient messages via text and email in a timely and caring manner Provide HSA statements, receipts, and help with payment tracking Assist providers and team members with additional administrative needs Physical Requirements Alternate between sitting, standing, and walking throughout the day Perform light cleaning duties and maintain an orderly workspace Occasionally lift and carry up to 25 pounds Take out trash and support daily upkeep of front office areas Qualifications Excellent communication and interpersonal skills Strong organizational skills and attention to detail Ability to multitask and stay focused in a fast-paced environment Experience in healthcare or administrative roles is a huge plus but not required Familiarity with insurance processes is helpful Proficient with basic office software and Google Workspace tools Why Work at LiveFree Health? Enjoy 3-Day Weekends: At this time, work Monday through Thursday with full-time hours and enjoy a long weekend every week (subject to change in the future if Friday/Saturday hours are added). We're seeking someone reliable who can fulfill our operating hours with consistency. Growth Opportunity: We are a growing clinic with big goals. This is a great opportunity for someone who wants to grow with us and build a long-term career. Inspiring Work Environment: Join a supportive and passionate team in a beautiful, newly designed space that promotes healing and wellness. This job is for you if you desire rewarding work, not just a paycheck. How to Apply If you're ready to make a meaningful difference and thrive in a team-oriented environment, we’d love to hear from you. Submit your resume along with a brief cover letter explaining why you’re excited to join our team. Want to stand out? Email your resume and cover letter to doctor@livefreewi.com with the subject line: “Super Ninja Administrative Assistant Found.” (It might sound silly, but we pay special attention to those taking this step!) Let’s work together to help our patients live free and thrive. Wage/Benefits: Pay starting between $20-23/hr based on experience and growing over time 401(k) available with a company match Complimentary Healthcare services within the Clinic PTO Available No health insurance offered at this time Employee Discounts Bonus Opportunities! Job Type: Full-time Pay: $20.00 - $23.00 per hour Benefits: 401(k) 401(k) matching Employee discount Paid time off Retirement plan Work Location: In person