Bilingual Crisis Counselor Supervisor

A company is looking for a Crisis Counselor Supervisor Bilingual (Part-Time). Key Responsibilities Perform active rescues when texter safety is at imminent risk Monitor volunteer Crisis Counselor conversations for training adherence and quality support Provide real-time feedback on conversation quality and assist in developing safety plans for texters Required Qualifications 3+ years of crisis intervention work experience beyond volunteerism Bilingual, fluent in English and Spanish (written & verbal) Ability to work flexible shifts, including weekends, nights, and holidays Experience in providing coping skills and safety protocols in high-risk situations Proficient in G-suite and comfortable navigating online platforms