Medical Office Manager

Company Description Elite Clinical Network (ECN) is a leader in clinical research with over three decades of experience, 28 locations, and a track record of more than 2,000 clinical studies. Our mission is to advance medical science through a trusted network of research sites, personalized services, and stringent quality standards. With a strong partnership with diverse physicians across specialties, ECN accelerates clinical trials while maintaining compliance and a patient-centric approach. We are supported by a professional corporate management team, and our commitment to detail ensures excellence from site management to patient engagement, providing unparalleled opportunities for growth and innovation. Role Description This is a full-time, on-site role for a Medical Office Manager located in Pomona, CA. The Medical Office Manager will manage daily office operations, oversee scheduling, handle receptionist duties, and ensure compliance with medical office procedures. Responsibilities will also include effective communication with staff and patients, providing exceptional customer service, and supporting healthcare professionals in delivering quality care. Qualifications Experience managing medical offices and understanding medical practices and proceduresStrong communication skills to effectively collaborate with staff, physicians, and patientsProven customer service abilities to provide a positive experience for patients and visitorsProficiency in managing receptionist duties, including scheduling and front desk operationsBasic understanding of medical terminology and processesOrganizational and multitasking skills to ensure a smoothly operating office environmentProficiency with office management software and tools is a plusBachelor’s degree in Healthcare Administration or related field is an advantagePrior experience in a clinical or medical setting is preferred