Crew Leader-Utility Billing

Salary : $51,188.27 - $62,046.38 AnnuallyLocation : Forney, TXJob Type: Full-TimeJob Number: 202500209Department: FinanceDivision: Utility BillingOpening Date: 03/17/2026DescriptionAre you an experienced utility professional with strong leadership and a passion for serving your community? City of Forney is seeking a skilled and dedicated individual to lead and supervise a team responsible for helping ensure accurate and reliable water meter operations.Examples of DutiesGENERAL PURPOSE: Under general supervision, performs maintenance, operations, and field work involved in water distribution, water meters, and recording water consumption for utility service customers; supervises and assigns Meter Technicians for performance of assigned duties.PRIMARY DUTIES AND RESPONSIBILITIES:The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.Accurately reads water meters on assigned routes, normally at curb and alley locations; accurately records readings on a handheld data device; makes necessary calculations.Provides technical supervision in the reading, installation, and repair of utility water meters; oversees assigned staff and attends meetings; directs Meter Technicians for routes and work order completion; provides on-the-job training to Meter Technicians; maintains inventory.Checks to determine conditions of water meters, reports visible meter defects, leaks, and related problems in the form of a trouble code or service order; checks meters that should be off; reports any illegal use of water.Demonstrates knowledge of geography, street locations, and meter locations within the City.Perform installation, maintenance, and repairs on water meters, water distribution systems, and wastewater collection systems as directed; operate light construction equipment; ensure work sites are cleaned, and landscaping is restored to original condition.Coordinates with utility crews, contractors, and city inspectors, as necessary, for utility projects.Interacts courteously and professionally with utility customers and the public in the performance of job duties.Performs other duties as assigned or required.Supervision Exercised: Exercises direct supervision of Meter Technician staff in the performance of work assignments, safety, and job responsibilities.PHYSICAL DEMANDS/WORK ENVIRONMENT:Operate a motor vehicle safelyWork extended or on-call hoursAbility to stand, walk long distances, kneel, crouch, stoop, and squat.Ability to lift 50 pounds.Exposure to cold, heat, and outdoor hazards.Minimum QualificationsValid driver's licenseHigh School Diploma or equivalentTwo (2) years of experience in water meter reading, maintenance, and installation or repair of water meters and associated equipment.Special Requirements: Must have or obtain within one year a TCEQ Class C Water License.***PLEASE NOTE: Complete the Work History section in full, including all relevant past employment.Resumes may be attached to the application however will NOT be accepted in lieu of the official application form ***EMPLOYEE BENEFITSMedical InsuranceThe city is self-insured and offers a choice of four medical plans through United Healthcare:$6,000 Deductible HSA Plan (up to a $3,000 HRA reimbursement + HSA City Contributions)$2,500 Deductible EPO PlanEmployee health coverage goes into effect the first day of the month following 30 days of employment. Coverage is available to all full-time employees at group rates.Dental InsuranceThe city offers a dental plan through United Healthcare Dental:UHC DPPOCoverage is available to all full-time employees at group rates.Life InsuranceBasic group life insurance protection is provided to eligible full-time employees in the amount of two times the annual salary as recorded at the beginning of each year.Voluntary products are also available to full-time employees and include supplemental life insurance, accidental death and dismemberment insurance, cancer insurance, and critical care.Other City Paid PlansTeladoc -All full-time employees have access to TELADOCShort Term Disability - Provided to all full-time employees at no cost through NY Life.Long Term Disability - Provided to all full-time employees at no cost through NY Life.Texas Municipal Retirement System (TMRS)All employees appointed to positions designated to work 1,000 hours or more per year must participate in the Texas Municipal Retirement System. TMRS is a qualified tax deferred retirement plan under Section 401 of the IRS. Seven percent of gross earnings are deducted each payroll as a pre-tax deduction and deposited into the member account. When an employee becomes vested and retires, the city provides 2-to-1 matching contributions.Additional Group BenefitsOther benefits are:Deferred Compensation planDirect depositPaid holidaysPaid vacationPersonal leaveSick leaveSocial SecurityHealth Savings AccountEmployee Assistance Program01Select the option that best represents the highest level of education you have achieved.Less than High School completionHigh School or GED equivalencyTechnical or Community College attendanceTechnical School completionAssociate's DegreeBachelor's DegreeMaster's DegreePh.D.Juris Doctorate02Please list your driver's license number. (If you do not have a drivers license please enter NA)03Do you have experience managing or supervising staff?YesNo04Indicate the level of experience involving the maintenance and repair of meter reading equipment or other related equipment.At least 1 year but less than 2 yearsAt least 2 years but less than 3 yearsAt least 3 years but less than 5 years5 or more years05Select any of the following meter equipment in which you have experience operating:Meter reading routesMeter turn-offs and lockdownsMeter re-readsRepair and replace meter boxes