Senior Talent Partner - North America

An Introduction to PrimerPrimer is the world's first unified payment infrastructure, founded by former leaders of Braintree and PayPal. We unify fragmented payment and finance systems into a single, intelligent platform, automating the entire payments lifecycle from acceptance and orchestration to reconciliation, FX, and financial operations.Trusted by leading merchants worldwide, we give finance, payments, and engineering teams the tools to move faster, reduce complexity, and unlock growth. Our open, modular platform connects to 150+ services across the payments ecosystem, while our expanding CFO product suite brings unified reconciliation, FX management, and financial visibility across markets and currencies.Backed by Accel, Balderton, ICONIQ, and Tencent, we're setting a new standard for how the world moves money.Which team will you be joining?Our Talent team exists to build a predictable hiring engine that enables Primer to scale with the best talent. We believe our people are our competitive advantage, and our role is to help the business make consistently strong, well-informed hiring decisions. We operate with a high bar and a targeted approach, prioritising clarity, calibration and consistency over volume. We focus on getting the fundamentals right, defining what “great” looks like upfront, and assessing it through structured, repeatable processes.We design systems that scale, use data to guide decisions, and leverage automation and AI to remove low-value work, while protecting the parts of hiring that require human judgment and nuance. We partner closely with leaders to build hiring capability across the business, enabling managers to own and run effective processes within a clear, standardised framework.🔍 What will you be doing?Own end-to-end hiring across North America (GTM), from role definition and calibration through to offer and closePartner deeply with GTM leadership (Sales, Partnerships & Marketing) on hiring strategy, org design and headcount planning, ensuring clarity on what “great” looks like before we start hiringDrive a high-bar, targeted hiring approach, where quality and signal matter more than volumeBuild and execute thoughtful sourcing strategies, focusing on high-signal, well-researched outreachBring strong market insight across the US and Canada, including talent availability, compensation and competitive dynamics, to shape hiring decisionsDesign and run structured, standardised interview processes that generate a clear, consistent signal across candidatesEnsure an exceptional candidate experience, combining efficient, well-run processes with high-quality human interaction at key momentsStay close to funnel data and pipeline health, proactively identifying risks or opportunities early and adjusting approach accordinglyBalance speed, quality, and team capacity, designing processes that minimise wasted time for both candidates and hiring teamsEnable hiring managers to own and run the hiring process effectively, building capability while maintaining consistency and qualityLeverage tooling, automation, and AI to remove low-value work, while protecting the parts of hiring that require judgment and nuanceContribute to evolving Primer’s employer brand in the region, improving how we attract and retain talent👀 What We’d Love To SeeStrong experience hiring across GTM roles (Sales, Partnerships, Marketing and Customer Success), ideally in high-growth environmentsA track record of delivering high-quality, targeted hires where the cost of a miss is highDeep expertise in sourcing, with a focus on thoughtful, personalised outreach and talent mapping, not just volumeAbility to partner with and challenge senior stakeholders, bringing clarity, structure and strong judgment to hiring decisionsStrong understanding of the North American market, including where to find talent and how to position roles competitivelyA track record of delivering exceptional candidate experience, delivering a personalised and human led experienceA structured, data-informed approach, comfortable using funnel insights and forecasting hiring timelinesExperience using AI tools to improve efficiency, while maintaining high-quality candidate and stakeholder experienceExperience designing or operating structured interview processes, with a focus on clear signal and consistent evaluationAbility to balance speed, quality and stakeholder capacity, making thoughtful tradeoffs rather than defaulting to urgencyComfortable working in a standardised, system-driven environment, rather than building bespoke processes for each hireCuriosity and openness to evolving how hiring works, questioning legacy approaches and adopting new tools and ways of workingThe below would be a bonus 👇Experience hiring for B2B SaaS, fintech, payments, or API-first productsPrevious experience building or owning hiring in a new region or marketFamiliarity with Ashby or other modern ATS platformsOur interview process30 minute call with a Talent Partner45 minute interview with our Hiring ManagerChallenge Stage - Contextualised to Primer!60 minute values alignment interviewWhat’s life like at Primer?We’ve been recognised as a top global employer, #1 in FinTech for ‘flexibility’!We’re building a culture where people can come and do their best work and enjoy it. We want our people to be proud of the impact that they have at Primer, and of the work that they are doing. You will be working with a team of people who are mission-driven, smart, and reflective, and who are invested in building exceptional products and delivering success for our merchants (and we also know how to have fun along the way).We work remotely. We believe that building a successful, profitable company goes beyond proximity. We invest in our relationships with each other through great remote working practices and thoughtfully designed face-to-face time together. Our heads-together time comes in the form of workstations, our annual company retreat, and co-working space access worldwide.Finally, let’s go ahead and say it. The work that we do is challenging. Startups are a challenge, building category defining products is a challenge. You should be prepared for a challenge at Primer. But, there’s a big difference between a challenge and a struggle. The key difference is that the right challenge comes with the right support structures, an acceptance that not everything always goes to plan, a collaborative environment, and a great team around you. It’s never a challenge that you will face alone.Our Benefits🌍 We are fully remote and globally distributed; and have been since day one💰 Competitive share options🌴 Uncapped holiday, with 25 days minimum to be taken🗣️ Co-working space access📅 Workations & Company Retreat💻 The best equipment for your role🏠 £500 towards your home office setup🔎 Generous learning budget🏥 Private Medical Insurance📈 A broad set of additional perks and benefits (depending on location)Our salary band for this role is between $82,000 and $240,000 depending on experience.Don’t meet every single requirement?At Primer, we’re dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may be the right candidate for this or other roles. Primer is committed to the equal treatment of all current and prospective employees, regardless of background or beliefs.Primer adopts a zero-tolerance approach to discrimination. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.