Front Desk Associate/Alterations

Job - We are seeking a friendly and detail-oriented Front Desk Associate to join our dry cleaning team. The ideal candidate will be responsible for greeting customers, taking orders, and managing customer inquiries. The ability to handle basic clothing alterations is a plus and will add significant value to the role. Key Responsibilities: Greet customers warmly and provide excellent customer service. Receive, process, and organize dry cleaning orders accurately. Tag garments and ensure they are properly tracked through the cleaning process. Communicate clearly with customers about services, pricing, and pickup times. Handle cash, card payments, and maintain a balanced cash register. Address customer inquiries and resolve any concerns or issues promptly. Assist with garment inspections to ensure quality control. Maintain cleanliness and organization of the front desk area. (Bonus) Perform basic clothing alterations such as hemming, button replacement, and minor repairs. Job Type: Part-time Pay: $18.00 - $22.00 per hour Expected hours: 1 – 20 per week Experience: Customer service: 1 year (Preferred) Ability to Commute: Piedmont, CA 94611 (Required) Ability to Relocate: Piedmont, CA 94611: Relocate before starting work (Required) Work Location: In person