Banquet Server- CRC

Are you a Customer Service Super Star.... WE NEED BIG STARS LIKE YOU!!!Come be a part of an AWARD-WINNING TEAM.Our hotels are unique, and we are looking for outstanding talent to provide exceptional customer service to our team. Valencia Hotel Group is a collection of hotels are created for today's passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.Status: Non-ExemptReports to: Banquet CaptainJOB SUMMARYBanquet Servers are responsible for positive Guest interactions while serving Guests in a friendly and efficient manner and play an integral role in ensuring our customers have exceptional dining experiences. At all times, servers are expected to be attentive to our Guests' needs, making them feel welcome and comfortable.ESSENTIAL DUTIES & FUNCTIONSOperational ResponsibilitiesContribute positively to the team within the departmentComplete other duties as assigned by SupervisorEnsure all side-work to include filling and stocking salt/pepper shakers is completed.Set up for events by putting out tablecloths and place settings, arranging table placement and setting up a buffetCarrying plates of food on trays and serving guestsKeep glasses filled; remove each round of plates and replenish utensilsPerform cleaning tasks and breakdown of serviceMaintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needsGuest ServicesPrepare for any/all guest with requestInform of any special request or special instructions to staffAssist with special events as neededTeam Support and TrainingParticipate in on-going training.Communication and ReportingContribute to team effort by accomplishing related results as neededSafety & ComplianceComply with Valencia Hotel Group standards and regulations to encourage safe and efficient hotel operations.Maintain high standards of safety and cleanlinessPerform basic cleaning tasks as needed or directed by management or supervisors.Adhere to grooming and appearance standards consistentlyESSENTIAL SKILLS AND QUALIFICATIONSStrong verbal and written communication skillsEffective time management and problem-solving skillsAbility to work well with a team and demonstrate attention to detailExcellent organizational skills and interpersonal abilitiesPhysical RequirementsSitting: Occasionally. Sitting in a backed chair when doing paperworkStanding/Walking: Frequently. Walking up to three miles per day on cement, asphalt, tile, and carpet.Crouching (Bend at knees): Occasionally. Inspecting rooms.Handling /Grasping: Frequently. Performing inventories and handling documents.Climbing: Frequently. Climb stairs.Reaching (Overhead/extension): Occasionally. Inspecting rooms.Pushing/Pulling: Average weight occasionally 10 lbs. Maximum weight occasionally 30 lbs.Lifting/Carrying: Average weight frequently 10 lbs. Maximum weight occasionally 50 lbs.Working EnvironmentInterior: All interior areas of the hotel.Exterior: Exterior of hotel with exposure to weather conditions.Exposure to hazardous chemicals in a controlled environment.BASICSMaintain cleanliness and organization in all work areasDisplay courteous behavior with guests and team membersReport any unsafe conditions immediatelyEnsure hotel equipment is in proper working conditionPerform any additional duties assigned by the supervisorCANDIDATE PROFILEEducation and ExperienceHigh School Diploma or equivalentHotel Operations or Customer Service preferredCommunicate effectively with othersPrevious serving experience requiredExcellent oral communication skills requiredPositive interpersonal skills requiredMust speak English fluently and be able to write in basic EnglishFood Handlers Certification and TABC Certificate