Entry Level Service Advisor

Entry-Level Service AdvisorGraff Chevrolet GMC Michigan City, IN 46360 Full-Time | Daytime Hours with Saturday Rotation Competitive Pay + Performance BonusesAbout Graff Chevrolet GMCGraff Chevrolet GMC is a trusted GM dealership serving Michigan City and the surrounding communities. We take pride in delivering a professional, transparent, and customer-first service experience. We're growing our service department and looking for an Entry-Level Service Advisor who wants to build a long-term career with a respected GM brand.Prior automotive or dealership experience is helpful, but not required. We provide paid training, GM systems support, and hands-on mentorship to set you up for success.What You'll DoWelcome GM customers and assist with vehicle service needsWrite and manage repair orders using GM dealership systemsCommunicate maintenance and repair recommendations clearly and professionallyProvide timely service updates and follow-upWork closely with GM-trained technicians to ensure accuracy and qualityMaintain high customer satisfaction and CSI standardsLearn GM service processes, warranty basics, and dealership proceduresWhat We're Looking ForStrong customer service and communication skillsPositive, coachable attitude with a desire to learnAbility to multitask in a fast-paced dealership environmentBasic computer skills (R&R, GM systems training provided)Dependable attendance and professional appearanceAutomotive or dealership experience is a plusbut not requiredWhat We OfferPaid training and ongoing GM supportCompetitive base pay plus bonus opportunitiesClear growth path into Senior Service Advisor or Service ManagementMedical, dental, and vision insurancePaid time off and holidaysEmployee discounts on vehicle service and repairsStable schedule and supportive team environmentWhy Graff Chevrolet GMC?We believe in developing talent from within. Many successful Service Advisors start right where you areentry level, motivated, and ready to learn. If you're looking for a career with a GM dealership, not just a job, Graff Chevrolet GMC is the place to grow.