Production Support/Java

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Techstra Solutions, is seeking the following. Apply via Dice today!Key ResponsibilitiesProduction SupportProvide L2/L3 production support for Java-based applications and APIsMonitor application health and availability in production environmentsTroubleshoot production incidents and perform root cause analysisSupport on-call rotation for critical production issuesAnalyze JVM errors, thread dumps, and application logsWork closely with development teams to resolve defectsAPI Monitoring & SupportMonitor REST/SOAP APIs for performance and availabilityTroubleshoot API latency, failures, and timeout issuesAnalyze request/response payloads and error codesSupport microservices-based architecture in productionTrack API dependencies and downstream system failuresValidate API functionality after deploymentsMonitoring & ObservabilityUse Dynatrace for end-to-end transaction monitoring and performance analysisUse Splunk for log monitoring, alerting, and troubleshootingCreate dashboards for API performance and health metricsConfigure alerts for API failures and degradationMonitor response time, throughput, and error ratesIncident & Release SupportParticipate in production deployments and validationPerform post-release monitoring and smoke testingDocument runbooks and troubleshooting proceduresSupport change management and incident resolutionRequired SkillsStrong Java Production Support experienceAPI monitoring and troubleshooting experienceREST API and microservices supportDynatrace monitoring experienceSplunk log analysis experienceIncident management / on-call supportLog analysis and debugging skillsSQL for production troubleshootingLinux/Unix commandsLocations: Pittsburgh, PA and Dallas, TXAbout Techstra SolutionsTechstra Solutions is a certified woman-owned (WBENC) management consulting firm specializing in strategy, technology, and implementation services for large organizations undergoing digital and talent transformation. Our experienced team partners with clients to co-create innovative solutions in applications, data, AI, and automation that accelerate measurable, sustainable change. From advisory consulting through technical execution, we are dedicated to driving world-class business solutions that fit your strategic requirements and deliver results. For more information:Equal Employment Opportunity StatementTechstra Solutions is an equal opportunity employer. The Company makes its decisions on merit, and its policy of equal opportunity prohibits discrimination in all phases of the employment process, including, but not limited to, recruitment, hiring, promotion, selection, transfer, demotion, layoff, termination, compensation, benefits, and other terms and conditions of employment. The policy of equal opportunity applies without regard to race, color, creed, religion, gender, sexual orientation, gender identification, pregnancy, marital status, national origin, ancestry, age, disability that can reasonably be accommodated without undue hardship, military status, veteran status, genetic predisposition or carrier status, alienage or citizenship, domestic partnership status, arrest or conviction record, status as a victim of domestic violence, or any other protected categories under federal, state, or local law. The Company also prohibits discrimination or harassment based upon the perception that a person has, or is associated with a person who has, any of these characteristics.