REMOTE Sr. UX Designers - (12107)

Senior UX Designer - Core UXPortfolios are a MUST. Candidates will not be considered without. Position can be hybrid/Remote. If not based in Chicago the candidate would need to work on CST. The potential to be in the office is 5% of the year if that. Top 3 Skills: Strong understanding of the UX process and design development Experience in leveraging research & data in your solutions Design Thinking through prototyping for success on a project Day to Day of UX/Interaction Designer IV: Learn or identify customer facing experience opportunities. Work within teams for collaboration with stakeholders Create for the best experience solution Share back with stakeholders until arrival at the solution Support & monitor design solution through external launch of the idea Deal Breakers: Not willing to work in CST or ability to fly if needed. Skills not present. OverviewThe Senior Designer - UX will help lead the design and definition as a key contributor to United's Core UX team, Travel MBT, responsible for integrating human-centered practices in unpacking and improving the digital customer experience across all stages of the travel journey. The Core UX team supports defining United's digital product strategy and providing the leadership to execute on that strategy with the help of a cross-functional mission-based teams. We're looking for an empathic, passionate curious designer who celebrates delivering high-quality solutions and thrives for innovation in a collaborative environment. ResponsibilitiesPlan & Concept: Visualize ideas using professional design tools as well as sticky notes, sketch boards, whiteboard markers or whatever tools are necessary to rapidly work through ideation and move to the next stage Initiate and respond to ideas for innovation/improvements based on research, analysis, and competitive reviews Identify user needs and business requirements Substantiate design approach with analysis & projections for improvements Design & Refine: Ensure digital customer touch points become and remain consistent with United's user experience and brand standards Develop intuitive, usable, and engaging interactions Drive the design of next generation, navigation schemes, patterns, components and templates across the company's products, insuring a consistent, appealing, and dynamic customer experience. Create low and high fidelity interactive prototypes adhering to a rapid, iterative and collaborative process Work with usability researchers to design test plans and iterate designs throughout user testing. Translate usability research findings into design improvements. Define & Communicate: Create final design deliverables through appropriately detailed design specifications including: process flows, wireframes, storyboards, high and low fidelity mockups, red-lines and prototypes Present design work to the user experience team, product team, and executives for review and feedback Collaborate with cross-functional teams as well as the larger UX team and business partners throughout the design process Communicate harmoniously with multiple stakeholders to synthesize, review design project progress, and incorporate feedback appropriately with a user-centered focus During implementation phase respond to day-to-day questions from developers, product managers & project managers Work with QA to identify, document, and verify bug fixes Provide guidance and mentor junior designers Education/Certification: BA/BS or equivalent work experience required Knowledge/Skills: Solid grasp of web design principles and a good understanding of front-end web technologies required Excellent understanding of user experience design for the Web, mobile, and touch devices required Ability to coordinate, prioritize, and accomplish multiple tasks in a fast-paced atmosphere with minimal supervision required Experience in writing detailed design specifications (IA, work flow, page functionality and layout, etc.)