Supervisor

About The RoleAs a Supervisor, you support the management team in growing our company brand. You will support store operations and help build a sales and service culture to deliver best-in-class service and bring to life a distinctive world of adult beverages and more for our customers. Internally, you will be referred to as Supervisor and report to the store management team.ResponsibilitiesServe in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics (KPMs)Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issuesSupervise team members and support their training, including ongoing development to enhance product knowledge and sales skillsEnsure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environmentMaintain store safety and cleanliness standards across the storePerform other duties as assignedQualificationsHigh school diploma or equivalent (preferred)1–3 years of experience, including 1+ year of proven supervisory experience in a retail settingStrong interpersonal skills and a team-player mindsetExperience resolving customer issues and coaching peersFamiliarity with point-of-sale systems and inventory management softwareAbility to work a flexible schedule as business requires, including evenings and weekendsPhysical RequirementsMust be 21 years of age or olderWalk, bend down repeatedly, and be on feet for 8–10 hours a dayAbility to safely lift, load, and handle cases and palletsClimb ladders and lift 50 lbs. overhead and repeatedlyMay be exposed to various outdoor weather conditions throughout the workdayBenefitsPaid Time Off (PTO)Generous store discountsHealth care plans (medical, prescription, dental, vision)401(k), HSA, FSA, pre-tax commuter benefitsDisability & life insurance coveragePaid parental leavePet insuranceCritical illness and accident insuranceDiscounted home and auto insuranceCollege tuition assistanceCareer development & product trainingConsumer classesMore!EEO StatementTotal Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Eligibility for certain benefits may vary. The anticipated close date of this posting is 120 days from the posted date indicated above.J-18808-Ljbffr