Content Delivery Manager
Overview What We Do We design, implement and optimize breakthrough content production models, delivering simplicity, efficiencies, and the connectivity and consistency of content that powers brand growth. Our flexible models combine content experience, production solutions, and global delivery. We bring ideas to life in all mediums, all channels and all stages of the production process. We multiply and lead with innovative technologies including real-time 3D, virtual production, automation and generative content.
Who We Are Born from the leading creative and media agencies and engineered for a data-driven world, we provide scaled content solutions, industry-leading content development, production excellence and unmatched global delivery capabilities. You won't find a more diverse set of clients or projects. We work in every medium in every market. You'll deepen your expertise while stretching in new directions—with support. We believe building a community that fosters growth, belonging, and connection is as rewarding as the work itself. Come for the work. Stay for the people.
The Manager, Content Delivery is responsible for managing the day-to-day Content Delivery and Traffic workflow tasks and coordination of assigned projects. This role ensures that all project responsibilities are accurately executed, tracked efficiently and deadlines are met while facilitating smooth communication and collaboration among various internal and external departments and clients.
Location: Remote- United States
Salary Rate: $2000 - 2500/week
Skills And Competencies Collaborates with internal Brand teams to understand and fulfill integrated Content Delivery and Traffic needs and set protocols for assigned accounts
Manages routing, negotiation, and communication of agency Legal and US/Canada/GlobalNetwork clearance.
Obtains and QC's accurate substantiation for applicable commercial claims and clearly communicates Network clearance feedback to internal teams and IAT partners
Maintains great working relationships with Media Partners, Network/Platform S&P and Traffic teams as well as with distribution and storage vendors
Understands integrated media buys and can translate info to manage production and traffic deadlines as well as to generate clear and accurate traffic instructions
Manages production of translation and transcreation needs for supers, disclaimers and vocaptioning/subtitles as needed
Assigns CIDs (ISCI/Ad-IDs) codes and implements proper file naming taxonomies for all final video and audio assets
Builds final deliverables document and specs (broadcast, digital, social, radio etc) with Production for the post house
Ushers master upload communication as well as QC confirmation with distribution vendor
Manages digital and social embedded captioning and .SRT transcoding by campaign, and trafficks final assets to the appropriate internal and media teams
Tra fficks final digital, social and audio assets to media partners per media plan
Understands distribution rate cards, prepares quarterly dub/ship estimates and generates POs for all broadcast distribution and digital/social production orders
Prepares quarterly storage estimates and manages collecting production elements for final client storage
Reconciles vendor invoices in a timely manner
Monitors open jobs for overages/underages; when needed immediately advises Brand teams and revises estimates accordingly
Grants final closure approval of all dub/ship, traffic and storage jobs to Finance; along with Brand team
Collects, distributes and retains copies of all Traffic documentation associated with each campaign on department server
Liaisons with Business Affairs and Talent Payment Managers to provide timely and accurate use reports for talent payment
Manages the day-to-day workflow of commercials
Enforces adherence of quality standards for the agency as set forth by Traffic Director
Keeps apprised of industry standards and technology as related to the role and agency
Shares knowledge with fellow Traffic team
Participates in departmental staff meetings
Attends interdepartmental briefings as needed
Keeps Content Delivery Director apprised of work status
Responsibilities 5+ years of integrated agency content delivery, traffic and network clearance experience
Possess high interest in integrating Content Delivery role within the Creative and Digital/Social space
Positive, professional and collaborative attitude
A proactive self-starter and team player
Excellent critical-thinking skills and ability to maintain composure in stressful situations
Nimble and adaptable to different processes and change
Excellent communication skills, both written and verbal
Detail oriented
Outstanding organizational and follow-through skills
Ability to handle fast-paced deadlines and multiple accounts
Extensive experience with managing traffic instructions in the various media buying platforms (MediaOcean/Prisma) for national and local media buys
Competent in Excel, PowerPoint, Word, SharePoint and Google Suite
Sprinklr, 4C and Social Ads manager is a plus
Note on Email Safety We care about your candidate experience and want to make sure you feel confident communicating with us. All official emails from our recruiting team will only come from the domains @Omnicomproduction.com or @omc.com — never from generic platforms like Webex. Your first interview will always be with a real person on our team, not an automated system. If something feels off, we encourage you to double-check before replying. You can reach us at recruiting@omc.com
We are committed to fostering an environment ripe for creativity and variety of thought and it starts with you. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.
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