Logistics Project Lead

C.H. Robinson is seeking a Senior Logistics Representative to oversee and enhance critical operational processes for high-security shipments, including radioactives and explosives. In this role you will manage U.S. document compliance, coordinate export filings, and ensure strict adherence to national security protocols. You will drive process alignment across global regions, proactively identify automation opportunities, and implement solutions that reduce manual work. In this role you will collaborate closely with internal teams and customers to monitor, assess, and optimize logistics workflows for efficiency and compliance. You will play a key role in transitioning operations toward future-state process maps and supporting ongoing technical training.Experience and/or certification related to hazardous materials transportation, including IMDG (International Maritime Dangerous Goods) and IATA Dangerous Goods Regulations (DGR) is highly preferred. Candidates with experience or current certification in these areas will be prioritized, however, C.H. Robinson will support required training and certification for the right candidate.Upon joining, you will spend the first few months in our Houston office to participate in training and onboarding. From there, the team member will sit on site with our customer, also based in Houston.DUTIES AND RESPONSIBILITIESThe duties and responsibilities of this position consists of, but are not limited to, the following:Navisphere/IntegrationCreation/deactivation of usersReporting setup/maintenance/distributionAbility to set up C.H. Robinson internal systems, for example:Nav Online and Nav CarrierSmall Parcel Config Tool and ExceptionsNavisphere Ocean (MRM, etc)Complex Load Build ProfilesSpotbidDock & Yard managerTicket submission & follow up (INC’s, eBiz, IDEA, and PRB tickets, etc)Testing & training documentation – participation in ‘train the trainer’ sessions for new functionality and customer implementation projectsAbility to train internal and external users on functionalityCreate working instructions for new features/development where requiredAbility to create test scenarios if needed to reproduce an issueCreate documentation e.g. working instructions / manuals to distribute to internal/external users and frequently asked questions (FAQs) from Ops to distribute to usersChange requests and involvement of requirements gathering for new enhancementsTest new functionality after Tech team validates functionalityTrain internal/external users of new functionality and/or reporting toolsCustomer specific items where necessary/agreedRating/CPC Cost QuotesSupport the Rating team with rate analysis, formatting, templates and uploadBusiness Intelligence Create standard templates for customer Monthly Operational ReviewCreate standard reports for performance monitoringTrain customer users on BI toolOther duties or responsibilities as assigned according to the team and/or country specific requirementsQUALIFICATIONSRequired:Bachelor’s degreeMinimum 6 years of experience in Logistics/Freight Management control tower operations including at least one – air, ocean, ground, parcel mode experienceStrongly Preferred:Experience and/or certification related to hazardous materials transportation, including IMDG (International Maritime Dangerous Goods) and IATA Dangerous Goods Regulations (DGR)Preferred:Bachelor’s degree in International Business or LogisticsStrong affinity with technology solutions and confident in customer facing environmentsUnderstanding of operating processes and capabilities, business process standardization and enabling technologiesAdvanced knowledge of Microsoft Suite of tools , Excel, PPT, Word, Visio, Power BIFlexible and effective communication skills and the ability to communicate appropriately within the organization; this includes written and verbal communicationsAdditional languages a benefitAbility to motivate and encourage change, able to get positive results in a very large, dispersed organizationValues a diverse and inclusive work environment