HOPE'S VOICE ADVOCATE

WORK LOCATION: Remote/Dispatch - Field-Based with On-Call RotationThe Hope's Voice Advocate provides direct victim assistance, crisis intervention, and comprehensive case management services to survivors of domestic violence, sexual assault, and related crimes. This position operates primarily in a remote/dispatch model, responding to survivors in community, field, and legal settings rather than a fixed office environment. On-call availability is a core and substantial component of this role. The Advocate serves as a frontline representative of Hope's Voice across all service areas and works in close coordination with law enforcement, healthcare, prosecution, and community partners.Essential Functions & DutiesCrisis Response & Direct ServicesRespond to crisis calls viathe Hope'sVoice Hotline, including after-hours and on-call shifts, as dispatchedProvide crisis intervention services to survivors of intimate partner violence (IPV) as the primary crisis response function; SA and IPV crisis response is a shared responsibility across all Hope's Voice team members.Conduct danger and lethality assessments with survivors; develop and document individualized safety plansAssistsurvivors in understanding their rights and remedies;facilitatereferrals to legal counsel as appropriateAssistsurvivors in obtaining protective orders, navigating the court system, and accessing Victim AssistanceCase Management & ReferralsProvide comprehensive case management services to survivors and their families, including needs assessment, goal planning, and follow-upCoordinate referrals to community partners for housing, healthcare, childcare, education, employment, financial services, and other specializedassistanceProvide services without regard to gender, race, ethnicity, religion, national origin, sexual orientation, or lifestyleCommunity & Partner RelationsDevelop andmaintainprofessional working relationships with law enforcement, prosecutors, healthcare providers, courts, financial services, and social service agenciesRepresent Hope's Voice and CFS, Corp. positively in all community interactions; promote awareness of available servicesParticipate in outreach activities and community events as assignedDocumentation & ComplianceMaintainaccurate,timelyrecords including case notes, data collection, incident reports, and statistical reporting required by ICJI, ICADV, and other funders/regulatorsComplete all data entry in applicable systems consistent with program requirementsMaintain strict confidentiality for all survivors, volunteers, and familiesin accordance withapplicable law and organizational policyAdhere toVAWA,HIPAA, 42 CFR Part 2 (where applicable), Joint Commission standards, and CFS, Corp. policies and proceduresTraining & Professional DevelopmentStay current on trauma-informed care, IPV/sexual assault dynamics, and evidence-based prevention strategiesMaintain required certifications and attend all mandatory training, staff meetings, and professional development as assignedThis description is not to be all inclusive of required job duties.Job Type: Full-TimePay: $38,500 - $42,000QualificationsEducationBachelor's degree in social work, psychology, criminal justice, or a related human services field preferred; equivalent combination of education and experience consideredExperienceMinimum five (5) years of experience in social services, with preference for direct experience in domestic violence or sexual assault servicesDemonstrated knowledge of IPV and sexual assault dynamics, trauma-informed approaches, and survivor-centered service deliveryBackgroundMust pass all pre-employment screening requirements of CFS, Corp. and applicable state regulationsNo felony convictions or pending felony/misdemeanor charges that would pose risk to survivors or compromise the integrity of Hope's Voice servicesApis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment.