ServiceNow Developer

MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber, Robinhood, Netflix, Airbnb, Google, Sephora, and more! More recently, we have expanded to working internationally in Canada, China, Ireland, UK, Brazil, and India. Through our culture of innovation, we inspire, build, and deliver business results, from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.We are excited to be continuously expanding our team. If you are interested in this position, please send over your updated resume. We look forward to hearing from you!Position SummaryThe ServiceNow Developer is responsible for designing, developing, configuring, and maintaining applications and workflows within the ServiceNow platform. This role works closely with business stakeholders and technical teams to automate processes, improve service delivery, and ensure platform stability, performance, and scalability.Key ResponsibilitiesDevelop, configure, and maintain ServiceNow applications, modules, forms, tables, and fields.Create and customize workflows, Flow Designer automations, approvals, notifications, and task routing processes.Develop server-side and client-side components including:Business RulesScript IncludesClient ScriptsUI PoliciesScheduled JobsDesign and maintain Service Catalog items, Record Producers, and Catalog Workflows.Build dashboards, reports, and performance metrics to support business operations.Configure and maintain CMDB components and data integrity processes.Develop and support integrations with third-party platforms using REST, SOAP, MID Server, Import Sets, and Transform Maps.Troubleshoot application issues, perform root-cause analysis, and implement corrective actions.Participate in platform upgrades, releases, testing, and deployment activities.Collaborate with stakeholders to gather requirements and translate business needs into technical solutions.Follow ServiceNow best practices, governance standards, and SDLC methodologies.Required Qualifications3+ years of ServiceNow development experience.Strong experience with JavaScript and ServiceNow scripting.Experience developing within ITSM and Service Catalog modules.Knowledge of:Incident ManagementChange ManagementProblem ManagementCMDBRequest FulfillmentExperience with REST and SOAP integrations.Understanding of Agile/Scrum development methodologies.Strong troubleshooting and analytical skills.Excellent communication and documentation abilities.Preferred QualificationsServiceNow Certified System Administrator (CSA).ServiceNow Certified Application Developer (CAD).Experience with HRSD, ITOM, ITAM, HAM, SAM, CSM, or SecOps.Experience with Flow Designer, Integration Hub, Performance Analytics, and Service Portal development.Familiarity with cloud platforms such as Azure or AWS.Desired Technical SkillsServiceNow Platform AdministrationJavaScriptFlow DesignerIntegration HubREST/SOAP APIsCMDB & DiscoveryService Catalog DevelopmentUI Policies & Client ScriptsBusiness RulesImport Sets & Transform MapsPerformance AnalyticsAgile / ScrumTypical DeliverablesCustom ServiceNow applications and enhancementsAutomated workflows and approval processesService Catalog solutionsPlatform integrationsDashboards and reporting solutionsSystem upgrades and maintenance activitiesTechnical documentation and knowledge transfer materialsMatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.