Implementation Project Manager

About UsDailyPay is transforming the way people get paid. As a worktech company and the industry’s leading on demand pay solution, DailyPay uses an award-winning technology platform to help America’s top employers build stronger relationships with their employees. This voluntary employee benefit enables workers everywhere to feel more motivated to work harder and stay longer on the job while supporting their financial well-being outside of the workplace.DailyPay is headquartered in New York City, with operations throughout the United States as well as in Belfast. For more information, visit DailyPay's Press Center.The RoleDailyPay is seeking a passionate, accountable, and motivated Implementation Project Manager to join our growing team. The Implementation Project Manager’s role includes initiating, planning, and executing key deliverables throughout the implementation lifecycle, ensuring our strategic projects meet or exceed timeline estimates and client success expectations.The successful candidate will be one who utilizes leadership, clear communication, and project management skills to positively influence project teams and own the overall success of DailyPay’s strategic implementations.If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.How You Will Make An ImpactCore ResponsibilitiesEnd-to-End Delivery: The Implementation Project Manager owns the customer lifecycle from the point of sale through "Go-Live," ensuring the program setup aligns with the client's business goalsStakeholder Management: Act as the primary bridge between the client’s sponsors and your internal teamsRisk Mitigation: Proactively identify "scope creep" and technical hurdles that could delay the timeline or inflate the budgetProvide strategic alignment and increase visibility across DailyPay’s portfolio of active implementationsConflict Resolution: Managing the friction that occurs when teams encounter issues or blockersDevelop and manage organizational process assets and tools to gain efficiencies across projectsTechnical & Professional ExperienceSaaS Implementation Knowledge: Experience with API integrations, data migrations, and product configurations. Proficiency in Agile, Waterfall, or hybrid project management methodologiesTool Proficiency: Hands-on experience with PM software and CRM platformsChange Management: Proven ability to help organizations transition from legacy systems to implement a new product or technology. Implementation Project Manager Key Performance IndicatorsTime-to-Revenue: Reducing the number of days between contract signature and the client's first launch of the productCustomer Relationship: High Customer Satisfaction scores specifically related to the onboardingWhat You Bring To The TeamBachelor’s Degree and Equivalent Experience 3+ years of client-facing implementation or project management role within a B2B SaaS environmentExcellent written and verbal communication and presentation skillsStrong, client-facing organizational and teamwork skillsDetail-oriented, critical thinker with the ability to prioritize and flexibility to adjust in an evolving environmentPMP or PM certification(s) is nice to haveWhat We OfferExceptional health, vision, and dental careOpportunity for equity ownershipLife and AD&D, short- and long-term disabilityEmployee Assistance ProgramEmployee Resource GroupsFun company outings and eventsUnlimited PTO401K with company matchCompensation Range: $76K - $114K