General Manager

Job Title: General Manager Location: Alderwood, WA Pay Range: $81,000- $90,000/ annually + potential to participate in bonus program Actual compensation will be determined based on experience, skills, and internal equity. Employment Type:Full-timeSalaried, Exempt About Us: At Supreme Dumplings, we proudly deliver moments of joy to our guests, team members, and the communities we serve. We are dedicated to providing the most authentic Xiao Long Bao and other small bites of happiness through exceptional quality, service, and value. We are a Taiwanese restaurant deeply rooted in tradition and craftsmanship. Our specialty, Xiao Long Bao (小籠包)-meaning "little dumpling in a basket"-dates back over 1,000 years to China's Song Dynasty. This iconic steamed dumpling, cooked traditionally in bamboo baskets, has been perfected over centuries by different regions of China and is now lovingly crafted in our kitchens to offer an unparalleled authentic experience. Our commitment to quality, exceptional service, and creating memorable dining experiences is at the heart of everything we do. We take pride in bringing the rich heritage of Taiwanese cuisine, ensuring every bite tells a story of tradition, passion, and culinary excellence. Position Overview: As the General Manager, you will oversee all aspects of restaurant operations, ensuring excellence in food quality, service standards, and operational efficiency. You will lead and develop teams while fostering a positive, compliant, and high-performing workplace culture. Key Responsibilities: Operational LeadershipLead and manage day-to-day restaurant operations, including staffing, scheduling, inventory management, and quality controlEnsure operational consistency and adherence to company standards Guest ExperienceUphold exceptional customer service standardsCreate a welcoming and memorable dining experience for all guests Financial ManagementOversee budgeting, labor controls, and cost managementAnalyze financial performance, including P&L statements, to drive profitability Team DevelopmentRecruit, hire, train, and mentor management and hourly team membersFoster a culture of accountability, teamwork, and professional growth Marketing & Community EngagementCollaborate with leadership and marketing teams on promotions, events, and community engagement initiatives Compliance & SafetyEnsure compliance with Washington State labor laws, wage-and-hour requirements, and scheduling practicesMaintain compliance with health department regulations, food safety standards, and company policies Qualifications:5+ years of restaurant management experience, preferably in a high-volume or full-service environmentProven leadership ability with experience managing and developing teamsStrong financial acumen, including budgeting, P&L analysis, and cost controlsExcellent communication and interpersonal skillsKnowledge of food safety standards, health regulations, and compliance requirementsAbility to work flexible schedules, including evenings, weekends, and holidaysAbility to perform essential job functions with or without reasonable accommodation Preferred Qualifications:ServSafe Certification (required or ability to obtain and maintain)Bilingual in Spanish or Cantonese preferred for guest and team communication, but not required.Multi-unit or high-volume restaurant experience Benefits & Other Compensation: Eligible employees may receive a comprehensive benefits package, with the employer covering 90% of the premium:Medical, dental, and vision insurancePaid Time OffEmployee meals and discountsOpportunities for career growth and professional developmentEligibility and benefit offerings may vary based on position and tenure Supreme Dumplings is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, ancestry, disability, veteran status, or any other status protected under applicable federal, state, or local law.