Patient Access Representative I - Main 2nd Shift

Employment TypeFull timeShiftEvening ShiftDescriptionSHIFT DETAILS:Monday - Friday 1500 - 2330 Rotating WeekendsWHY CONSIDER US?REFERRAL BONUS AVAILABLE!DAILY PAY!OVERTIME AVAILABLE!BENEFITS AVAILABLE ON DAY ONE!TUITION ASSITANCE!AMPLE OPPORTUNITIES FOR GROWTH!What It Takes To SucceedHigh energyWork well in high volume environmentAligning to the Trinity Health Mission, Vision, and Core ValuesEssential FunctionsOur Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.Work FocusResearches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution.Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.Responsible for distribution of analytical reports.Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized.Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge.Data Management & AnalysisResearch & compiles information to support ad-hoc operational projects & initiatives.Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making.Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts.Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.QualificationsMinimum QualificationsHigh school diploma or equivalent.HFMA CRCR or NAHAM CHAA required within one (1) year of hire.Additional Qualifications (nice To Have)Medical terminology required & knowledge of diagnostic & procedural codingInsurance verification with the ability to explain benefits, secure necessary authorizationsPhysical And Mental Requirements And Working ConditionsPhysical & Mental Requirements & Working ConditionsDirect Healthcare Services / Indirect Healthcare / Support ServicesExposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. OccasionalExposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.). OccasionalExposure to or subject to noise, infectious waste, diseases & conditions. OccasionalExposure to interruptions, shifting priorities & stressful situations. FrequentAbility to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects. ContinuousAbility to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise. ContinuousPerform manual dexterity activities & / or grasping / handling. FrequentAbility to climb, kneel, crouch & / or operate foot controls. OccasionalUse a computer / other technology. ContinuousSit with the ability to vary / adjust physical position or activity. ContinuousMaintain a safe working environment & use available personal protective equipment (PPE). FrequentComply with Trinity Health’s Code of Conduct, policies, procedures & guidelines. ContinuousAbility to provide assistance in the event of an emergency. OccasionalDirect Healthcare ServicesPerform activities that require standing / walking with the ability to vary / adjust physical position or activity. OccasionalLift a maximum of 30 pounds unassisted. OccasionalUse upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling. FrequentWork indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. ContinuousEncounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions. OccasionalPerform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients). OccasionalIndirect Healthcare / Support ServicesPerform activities that require standing / walking with the ability to vary / adjust physical position or activity. OccasionalLift a maximum of 30 pounds unassisted. OccasionalExperience of long periods of walking / standing / stooping / bending / pulling & / or pushing. OccasionalEncounter a clinical / patient facing / hands on interactive work environment. Frequent Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. ContinuousWork outdoors with variable external environmental conditions. Occasionalo assigned.Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.