Front Desk Coordinator - Healthy Teeth Pediatric Dentistry

Job Description We are a growing pediatric dental office dedicated to providing high-quality, compassionate care to children and their families. We pride ourselves on creating a welcoming, positive, and fun environment for every patient who walks through our doors.Position OverviewThe Pediatric Front Desk Coordinator is the first point of contact for patients and families, playing a key role in delivering an exceptional patient experience. This role is responsible for managing the front office, supporting scheduling and administrative functions, and ensuring a smooth flow throughout the day.Key ResponsibilitiesGreet patients and families with a warm, friendly, and professional demeanorCheck patients in and out efficiently while maintaining accuracySchedule appointments and manage the daily schedule to optimize patient flowAnswer phones, respond to inquiries, and assist with patient needsVerify insurance eligibility and update patient informationCollect payments, co-pays, and balancesMaintain accurate patient records and documentationCoordinate with clinical team to ensure smooth transitions between front and back officeManage appointment confirmations and follow-upsSupport overall office organization and cleanliness of the front areaWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.